18-08-2016, 14:00
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#1
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Inactive
Join Date: Aug 2007
Location: Sunny SouthEast
Services: VIP Pack
Posts: 692
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Samsung V+ HD Faulty
Hi,
My Samsung V+ HD box has gone faulty, they are sending me a replacement box out in the next couple of days anyone know if this will be the same box or if they will send something else? will I still be able to record on it?
Cheers
Paul
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18-08-2016, 17:47
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#2
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cf.mega poster
Join Date: Jun 2003
Posts: 9,037
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Re: Samsung V+ HD Faulty
It will be the same model box, and you will be able to record.
Just out of interest, what's wrong with your currrent one?
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18-08-2016, 19:16
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#3
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cf.mega poster
Join Date: Jan 2008
Posts: 10,972
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Re: Samsung V+ HD Faulty
You'd think that it would now be easier for VM to start swapping faulty V+ boxes with a TiVo, seeing as they are now starting to do this with non faulty V+'s.
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18-08-2016, 19:21
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#4
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cf.mega poster
Join Date: Jun 2003
Posts: 9,037
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Re: Samsung V+ HD Faulty
Quote:
Originally Posted by RichardCoulter
You'd think that it would now be easier for VM to start swapping faulty V+ boxes with a TiVo, seeing as they are now starting to do this with non faulty V+'s.
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No, that's definitely harder.
Only Scientific-Atlanta V+'s are being withdrawn.
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18-08-2016, 19:23
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#5
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Inactive
Join Date: Dec 2003
Location: Herts
Services: VIP 50
Posts: 120
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Re: Samsung V+ HD Faulty
Quote:
Originally Posted by spiderplant
It will be the same model box, and you will be able to record.
Just out of interest, what's wrong with your currrent one?
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I had the same issue. Replaced it with another V+box as after an outage, all it would show was "stop" on the display, even after a reboot it would continue to show the same error message.
One tip, call them up once its up & running as no where does it tell you that the smart card has to be paired with the box, i spent an hour trying to get it on line until i called them. The instructions do no say that or perhaps i was unlucky
regards
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19-08-2016, 07:00
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#6
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EU citizen proud of it!
Join Date: Mar 2004
Location: Belfast
Services: TV 360 Maxit TV, Gig1 bb & a landline.....
Posts: 1,366
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Re: Samsung V+ HD Faulty
Quote:
Originally Posted by spiderplant
No, that's definitely harder.
Only Scientific-Atlanta V+'s are being withdrawn.
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And probably more expensive!
__________________
advertise here...........
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19-08-2016, 07:57
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#7
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Inactive
Join Date: Aug 2007
Location: Sunny SouthEast
Services: VIP Pack
Posts: 692
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Re: Samsung V+ HD Faulty
Quote:
Originally Posted by spiderplant
It will be the same model box, and you will be able to record.
Just out of interest, what's wrong with your currrent one?
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It's saying Stop most of the time and If you try to reboot it goes to LD:01 then back to stop after a while
Must try getting a better contract too as I seem to be paying more than new customers "after 1/2 price deal" for the same or less service will wait until the new box arrives first
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