Samsung V+ HD Faulty
 

Hi,
My Samsung V+ HD box has gone faulty, they are sending me a replacement box out in the next couple of days anyone know if this will be the same box or if they will send something else? will I still be able to record on it?

Cheers
Paul

Re: Samsung V+ HD Faulty
 

It will be the same model box, and you will be able to record.

Just out of interest, what's wrong with your currrent one?

Re: Samsung V+ HD Faulty
 

You'd think that it would now be easier for VM to start swapping faulty V+ boxes with a TiVo, seeing as they are now starting to do this with non faulty V+'s.

Re: Samsung V+ HD Faulty
 

No, that's definitely harder.

Only Scientific-Atlanta V+'s are being withdrawn.

Re: Samsung V+ HD Faulty
 

I had the same issue. Replaced it with another V+box as after an outage, all it would show was "stop" on the display, even after a reboot it would continue to show the same error message.

One tip, call them up once its up & running as no where does it tell you that the smart card has to be paired with the box, i spent an hour trying to get it on line until i called them. The instructions do no say that or perhaps i was unlucky

regards

Re: Samsung V+ HD Faulty
 

And probably more expensive!

Re: Samsung V+ HD Faulty
 

It's saying Stop most of the time and If you try to reboot it goes to LD:01 then back to stop after a while

Must try getting a better contract too as I seem to be paying more than new customers "after 1/2 price deal" for the same or less service will wait until the new box arrives first