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Signed up to virgin over 3 months ago install date is the 12th august day before my sky service ends. Last week i got a text from virgin saying before we install your services we need to install a cable from the street to your house do you want to be in for this. With a yes no reply option.
I text no as im always at work. This was over a week ago nothing has been done. Just wondering if i need to contact virgin or is it just done a day or two before the install date . Dont want to be without broadband. Any advice or help ?
Services: Virgin Media Gig1 RFOG, TV360, Stream, GoFibre 1Gb
Posts: 1,050
Re: When do they fit the cable from street to house
This is done a few days before your install day, saves the need to send a 2 man install team and you (theoretically) have a quicker install on the day then
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Access Network Innovation @ Liberty Global/Virgin Media
All comments are my own opinion and not a direct expression of LG/VM.
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