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Area 20 WA5 Postcode 150Mb BB that runs at 10Mb to 50Mb
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Old 28-12-2015, 15:33   #1
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Area 20 WA5 Postcode 150Mb BB that runs at 10Mb to 50Mb

Hi all,

Can anyone shed any light on the capacity fault thats hitting WA5 Area 20 ?

Just heard today from the faults team its been pushed back to MAY.

As usual the call centre is about as much use as chocolate teapot. What is really annoying is when VM keep promoting 200Mb in this area.

ANy thoughts...
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Old 28-12-2015, 16:39   #2
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Re: Area 20 WA5 Postcode 150Mb BB that runs at 10Mb to 50Mb

Double standards do my head in so if I was you I would be writing a letter to the CEOs office and asking them why they are advertising increased speed and putting additional pressure on a network which they already know cannot handle it. After all, they are only going to cause themselves more hassle as any new customers signing up are going to be ringing up when they get 20mbits instead of 200 thinking that there is a fault.
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Old 28-12-2015, 21:17   #3
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Re: Area 20 WA5 Postcode 150Mb BB that runs at 10Mb to 50Mb

Quote:
Originally Posted by hedgie View Post
Hi all,

Can anyone shed any light on the capacity fault thats hitting WA5 Area 20 ?

Just heard today from the faults team its been pushed back to MAY.

As usual the call centre is about as much use as chocolate teapot. What is really annoying is when VM keep promoting 200Mb in this area.

ANy thoughts...
I'm in the exact same area as you. My performance isn't quite as bad as yours, but I've yet to see the 200Mbit that I actually have.

What I find frustrating is that there must have been a node split or something a couple of weeks ago as I lost Downstream channels and got an IP change. Still feeling the congestion
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Old 29-12-2015, 07:32   #4
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Re: Area 20 WA5 Postcode 150Mb BB that runs at 10Mb to 50Mb

has something changed in the forum? I am not getting email alerts notifying me of thread posts/replies?
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Old 29-12-2015, 11:22   #5
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Re: Area 20 WA5 Postcode 150Mb BB that runs at 10Mb to 50Mb

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Originally Posted by General Maximus View Post
has something changed in the forum? I am not getting email alerts notifying me of thread posts/replies?
I got one?
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Old 29-12-2015, 16:43   #6
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Re: Area 20 WA5 Postcode 150Mb BB that runs at 10Mb to 50Mb

I am still not getting them and I have checked the option in the user control panel, everything is selected and remains unchanged. Can you send me a pm so I can see if I get an email notification for it please.
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Old 30-12-2015, 07:48   #7
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Re: Area 20 WA5 Postcode 150Mb BB that runs at 10Mb to 50Mb

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Originally Posted by General Maximus View Post
I am still not getting them and I have checked the option in the user control panel, everything is selected and remains unchanged. Can you send me a pm so I can see if I get an email notification for it please.
It is done.
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Old 30-12-2015, 08:29   #8
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Re: Area 20 WA5 Postcode 150Mb BB that runs at 10Mb to 50Mb

thanks dude, that didn't work either, seriously annoying and really weird. Is anyone else using Hotmail and still able to get notification emails?
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Old 31-12-2015, 09:46   #9
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Re: Area 20 WA5 Postcode 150Mb BB that runs at 10Mb to 50Mb

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Originally Posted by General Maximus View Post
thanks dude, that didn't work either, seriously annoying and really weird. Is anyone else using Hotmail and still able to get notification emails?
Nobody's replied, so maybe? :P

This happened before to me, except it was a gmail problem. Entirely possible the same thing is happening to hotmail accounts. Post about it here? http://www.cableforum.co.uk/board/27/
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Old 31-12-2015, 10:02   #10
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Re: Area 20 WA5 Postcode 150Mb BB that runs at 10Mb to 50Mb

Not working with my hotmail addy.
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Old 31-12-2015, 13:12   #11
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Re: Area 20 WA5 Postcode 150Mb BB that runs at 10Mb to 50Mb

Quote:
Originally Posted by hedgie View Post
Hi all,

Can anyone shed any light on the capacity fault thats hitting WA5 Area 20 ?

Just heard today from the faults team its been pushed back to MAY.

As usual the call centre is about as much use as chocolate teapot. What is really annoying is when VM keep promoting 200Mb in this area.

ANy thoughts...
Quote:
Originally Posted by Kushan View Post
I'm in the exact same area as you. My performance isn't quite as bad as yours, but I've yet to see the 200Mbit that I actually have.

What I find frustrating is that there must have been a node split or something a couple of weeks ago as I lost Downstream channels and got an IP change. Still feeling the congestion
It is very bad in the WA4 area, average of 8 to 10meg at a night out of my 150 meg connection. Game play is ruined.
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Old 31-12-2015, 13:21   #12
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Re: Area 20 WA5 Postcode 150Mb BB that runs at 10Mb to 50Mb

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Originally Posted by Sirius View Post
It is very bad in the WA4 area, average of 8 to 10meg at a night out of my 150 meg connection. Game play is ruined.
Did they cancel the node splits, has the capacity already been used, or is there nothing to connect the split nodes to just yet?
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Old 31-12-2015, 14:29   #13
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Re: Area 20 WA5 Postcode 150Mb BB that runs at 10Mb to 50Mb

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Originally Posted by Ignitionnet View Post
Did they cancel the node splits, has the capacity already been used, or is there nothing to connect the split nodes to just yet?
Cancelled for now awaiting more fibre, planning in progress
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Old 31-12-2015, 17:21   #14
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Re: Area 20 WA5 Postcode 150Mb BB that runs at 10Mb to 50Mb

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Cancelled for now awaiting more fibre, planning in progress
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Old 01-01-2016, 18:21   #15
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Re: Area 20 WA5 Postcode 150Mb BB that runs at 10Mb to 50Mb

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It is done.
can you do me a favour and send me another one. I have changed my email address to my gmail one so hopefully they'll come through now.
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