TiVo : TV Anywhere: Box not found on this network

[knack]

I've connected my TiVo box to my home network using a TP link router in client mode.

I can sign into the TV Anywhere app and access the TiVo in away mode (set recordings etc.) but I cannot control my TiVo box because it reports that a box can't be found on the network.

The TiVo box is showing up in my routers connected devices list and I can ping it from my iPhone so I don't know what the problem is.

Does anyone have any suggestions?

Originally Posted by knack

I've connected my TiVo box to my home network using a TP link router in client mode.

I can sign into the TV Anywhere app and access the TiVo in away mode (set recordings etc.) but I cannot control my TiVo box because it reports that a box can't be found on the network.

The TiVo box is showing up in my routers connected devices list and I can ping it from my iPhone so I don't know what the problem is.

Does anyone have any suggestions?

I am having the same problem, there is no problem with my home network set up but having the same problem!

There were a coule of fault tickets for this app, but now seem fixed!

[knack]

Originally Posted by mhatter67

I am having the same problem, there is no problem with my home network set up but having the same problem!

There were a coule of fault tickets for this app, but now seem fixed!

Frustrating isn't it!

Originally Posted by knack

Frustrating isn't it!

Yes you go through the troubleshooting VM guide and you are just wasting your time, I have checked my home plugs and they are connected fine to my superhub

[nodrogd]

There are still ongoing issues with this:

http://community.virginmedia.com/t5/...0/td-p/2137892

Originally Posted by nodrogd

There are still ongoing issues with this:

http://community.virginmedia.com/t5/...0/td-p/2137892

Thanks for that, the description of this ticket is much more vague on the service status page for this problem as I have no issues other than this from my TiVo service!

[knack]

Originally Posted by nodrogd

There are still ongoing issues with this:

http://community.virginmedia.com/t5/...0/td-p/2137892

Thanks.

[Parlyboy]

Good spot, I was getting annoyed rebooting Home Plugs to no avail.

[kgollop]

Have you enabled the "Network remote control" option in the TIVO settings? http://help.virginmedia.com/system/s...MER_TYPE=Cable

Wow it must be a very difficult problem to solve as the estimated fix time is now this Friday 12:05pm

[Dash: CF noob]

Originally Posted by kgollop

Have you enabled the "Network remote control" option in the TIVO settings? http://help.virginmedia.com/system/s...MER_TYPE=Cable

As above fixed it for me

Originally Posted by Dash: CF noob

As above fixed it for me

The bug this thread is about is a know fault and not a set up issues but to me effects not everybody though?

[steveqpr]

Originally Posted by mhatter67

Thanks for that, the description of this ticket is much more vague on the service status page for this problem as I have no issues other than this from my TiVo service!

Yep, thanks for this - I've just spent the best part of an hour resetting things to no avail so the link to an explanation is very much appreciated

Wow just checked the Vigin Media service status page for this problem, they have now define the problem to the iOS app and now the fix date is next Tuesday 14th

[dazed&confused]

Thanks for the info guys
Just rebooted and reconnected everything !!
Note to me-----check Cable Forum first....