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-   -   TiVo : TV Anywhere: Box not found on this network (https://www.cableforum.uk/board/showthread.php?t=33696368)

knack 07-01-2014 18:45

TV Anywhere: Box not found on this network
 
I've connected my TiVo box to my home network using a TP link router in client mode.

I can sign into the TV Anywhere app and access the TiVo in away mode (set recordings etc.) but I cannot control my TiVo box because it reports that a box can't be found on the network.

The TiVo box is showing up in my routers connected devices list and I can ping it from my iPhone so I don't know what the problem is.

Does anyone have any suggestions?

mhatter67 07-01-2014 19:01

Re: TV Anywhere: Box not found on this network
 
Quote:

Originally Posted by knack (Post 35660848)
I've connected my TiVo box to my home network using a TP link router in client mode.

I can sign into the TV Anywhere app and access the TiVo in away mode (set recordings etc.) but I cannot control my TiVo box because it reports that a box can't be found on the network.

The TiVo box is showing up in my routers connected devices list and I can ping it from my iPhone so I don't know what the problem is.

Does anyone have any suggestions?

I am having the same problem, there is no problem with my home network set up but having the same problem!

There were a coule of fault tickets for this app, but now seem fixed!:confused:

knack 07-01-2014 19:08

Re: TV Anywhere: Box not found on this network
 
Quote:

Originally Posted by mhatter67 (Post 35660855)
I am having the same problem, there is no problem with my home network set up but having the same problem!

There were a coule of fault tickets for this app, but now seem fixed!:confused:

Frustrating isn't it!

mhatter67 07-01-2014 19:26

Re: TV Anywhere: Box not found on this network
 
Quote:

Originally Posted by knack (Post 35660858)
Frustrating isn't it!

Yes you go through the troubleshooting VM guide and you are just wasting your time, I have checked my home plugs and they are connected fine to my superhub:(

nodrogd 07-01-2014 19:39

Re: TV Anywhere: Box not found on this network
 
There are still ongoing issues with this:

http://community.virginmedia.com/t5/...0/td-p/2137892

mhatter67 07-01-2014 19:51

Re: TV Anywhere: Box not found on this network
 
Quote:

Originally Posted by nodrogd (Post 35660876)
There are still ongoing issues with this:

http://community.virginmedia.com/t5/...0/td-p/2137892

Thanks for that, the description of this ticket is much more vague on the service status page for this problem as I have no issues other than this from my TiVo service!

knack 07-01-2014 20:14

Re: TV Anywhere: Box not found on this network
 
Quote:

Originally Posted by nodrogd (Post 35660876)
There are still ongoing issues with this:

http://community.virginmedia.com/t5/...0/td-p/2137892

Thanks.

Parlyboy 08-01-2014 08:45

Re: TV Anywhere: Box not found on this network
 
Good spot, I was getting annoyed rebooting Home Plugs to no avail.

kgollop 08-01-2014 16:24

Re: TV Anywhere: Box not found on this network
 
Have you enabled the "Network remote control" option in the TIVO settings? http://help.virginmedia.com/system/s...MER_TYPE=Cable

mhatter67 08-01-2014 17:52

Re: TV Anywhere: Box not found on this network
 
Wow it must be a very difficult problem to solve as the estimated fix time is now this Friday 12:05pm

Dash: CF noob 08-01-2014 18:06

Re: TV Anywhere: Box not found on this network
 
Quote:

Originally Posted by kgollop (Post 35661112)
Have you enabled the "Network remote control" option in the TIVO settings? http://help.virginmedia.com/system/s...MER_TYPE=Cable

As above fixed it for me

mhatter67 08-01-2014 19:10

Re: TV Anywhere: Box not found on this network
 
Quote:

Originally Posted by Dash: CF noob (Post 35661171)
As above fixed it for me

The bug this thread is about is a know fault and not a set up issues but to me effects not everybody though?

steveqpr 09-01-2014 21:20

Re: TV Anywhere: Box not found on this network
 
Quote:

Originally Posted by mhatter67 (Post 35660884)
Thanks for that, the description of this ticket is much more vague on the service status page for this problem as I have no issues other than this from my TiVo service!

Yep, thanks for this - I've just spent the best part of an hour resetting things to no avail so the link to an explanation is very much appreciated :cool:

mhatter67 09-01-2014 21:34

Re: TV Anywhere: Box not found on this network
 
Wow just checked the Vigin Media service status page for this problem, they have now define the problem to the iOS app and now the fix date is next Tuesday 14th:(

dazed&confused 11-01-2014 13:20

Re: TV Anywhere: Box not found on this network
 
Thanks for the info guys
Just rebooted and reconnected everything !!
Note to me-----check Cable Forum first....


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