25-09-2014, 12:00
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#1
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cf.addict
Join Date: Jan 2010
Services: VIVID 200, TV and calls, with Sky Movies and Sky Sport, Asian Mela. Two 1TB Tivo
Posts: 321
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Moving Home
I recently moved my services over and have had a contract sent in the post, which is to be signed and sent back. However someone else openeed it and has lost the enevelope to send back the contract in.
Does anyone know where this contract has to go to?
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25-09-2014, 12:33
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#2
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cf.mega poster
Join Date: Sep 2010
Location: Oxfordshire
Services: TV XL ,TiVo X 2,
200Mb Broadband
XL phone
Posts: 1,158
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Re: Moving Home
That's very unusual. Does it specifically say to send it back? If it did you would normally have two copies, one to keep and one to send back.
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25-09-2014, 12:44
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#3
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cf.addict
Join Date: Jan 2010
Services: VIVID 200, TV and calls, with Sky Movies and Sky Sport, Asian Mela. Two 1TB Tivo
Posts: 321
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Re: Moving Home
yh i have one for me and one to be sent back, just wanted to know what the address is that i need to send it back to
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25-09-2014, 13:31
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#4
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cf.mega poster
Join Date: Sep 2010
Location: Oxfordshire
Services: TV XL ,TiVo X 2,
200Mb Broadband
XL phone
Posts: 1,158
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Re: Moving Home
The address I have on my latest contract which VM says is their registered office is
Media House
Bartley Wood Business Park
Hook
Hampshire
RG27 9UP
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26-09-2014, 09:42
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#5
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Inactive
Join Date: Jul 2009
Location: Guildford, Surrey
Services: VM TVM HD, BBL, phone; BT phone; Freeview.
Posts: 982
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Re: Moving Home
Do people actually return the contract?
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26-09-2014, 09:57
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#6
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Moving Home
I don't think it's legally required if the contract was arranged over the phone - the DSR would apply which means that the contract is assumed to have been accepted 14 days after it was arranged (got upped from 7 days this year)
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26-09-2014, 16:28
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#7
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cf.mega poster
Join Date: Aug 2009
Posts: 5,386
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Re: Moving Home
If you dont send it back i dont think anything happens anyway
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