28-11-2012, 20:44
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#1
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Mum 30/09/20 Dad 08/08/24
Join Date: Mar 2004
Location: Galactic Sector ZZ9 Plural Z Alpha, A secret Moonbase (shh don't tell anybody)
Age: 56
Services: 2 x TiVo 360s, SH5. Samsung Galaxy Note 10+ 5G, Ton's of Smart Home stuff, & Cuddy Toy
Posts: 17,257
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Wireless Printer problem
My uncle has a problem with his wireless printer, The printer says it is online, but the laptop says offline.
Any ideas what to look for, as I've never used a wi-fi printer.
His specs.
1Packard Bell easy note TS Model No P5WSO.
2 Printer Epson Stylus SX435W Model NoC461B
3 ISP Virgin media
4 Modem Netgear VMDG280
__________________
I'm a Trustee & Secretary for a local charity
STAY AT HOME: I found out that mum will never walk again as the coronavirus attacked her nervous system. She died on September 30th.
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29-11-2012, 00:17
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#2
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Inactive
Join Date: Dec 2006
Location: Lincoln UK
Age: 77
Services: 50Mb, TV & Phone
Posts: 3,673
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Re: Wireless Printer problem
Try logging into the router from the laptop and check what IP is allocated to the printer. Then look at the printer properties on the laptop and see if it is expecting it to be on a different IP.
It may be necessary to set a fixed IP on the printer so that you can create a tcp/ip port on the laptop that will stay linked.
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29-11-2012, 00:36
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#3
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cf.mega poster
Join Date: Jun 2005
Location: Peterborough
Posts: 5,106
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Re: Wireless Printer problem
The printer may say online even without a wireless connection as it has mobile printing. Sounds like its not connected to the router
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25-01-2013, 20:53
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#4
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cf.mega poster
Join Date: Jan 2004
Location: Cambridgeshire
Age: 64
Posts: 4,232
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Re: Wireless Printer problem
Hi guys. i`ve got the same problem with a HP Pavillion G6 laptop running windows 8 and a canon pixma MG3150 printer that i`m trying to sort out for a girl with learning difficulties.
Any ideas people.?
Sorry Homer, i seem to have hijacked your post, my apologies mate. 
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25-01-2013, 22:57
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#5
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Mum 30/09/20 Dad 08/08/24
Join Date: Mar 2004
Location: Galactic Sector ZZ9 Plural Z Alpha, A secret Moonbase (shh don't tell anybody)
Age: 56
Services: 2 x TiVo 360s, SH5. Samsung Galaxy Note 10+ 5G, Ton's of Smart Home stuff, & Cuddy Toy
Posts: 17,257
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Re: Wireless Printer problem
Quote:
Originally Posted by budwieser
Hi guys. i`ve got the same problem with a HP Pavillion G6 laptop running windows 8 and a canon pixma MG3150 printer that i`m trying to sort out for a girl with learning difficulties.
Any ideas people.?
Sorry Homer, i seem to have hijacked your post, my apologies mate. |
No probs.
I forgot to report back.
One Note had overwritten as the default printer and must have corrupt something, I reinstalled the printer and it solved it.
__________________
I'm a Trustee & Secretary for a local charity
STAY AT HOME: I found out that mum will never walk again as the coronavirus attacked her nervous system. She died on September 30th.
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