01-11-2012, 17:45
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#1
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Inactive
Join Date: Nov 2012
Posts: 1
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No service
just had virgin package installed, as soon as technician left it went off, phoned 150,they said it would be sorted in a few hours.sorry I LEFT PREVIOUS PROVIDER 
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01-11-2012, 18:58
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#2
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Rise above the players
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 with 360 software, ITVX, 4+, Prime, Netflix, Apple+, Disney+, Paramount+, Discovery+
Posts: 15,063
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Re: No service
Quote:
Originally Posted by valbetts
just had virgin package installed, as soon as technician left it went off, phoned 150,they said it would be sorted in a few hours.sorry I LEFT PREVIOUS PROVIDER |
Did they tell you what had happened? If it was a power cut or something, that won't have been their fault.
Sorry to hear about your bad start though; hopefully it will have been worth it when they get you sorted.
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01-11-2012, 21:09
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#3
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cf.mega poster
Join Date: Jan 2012
Location: Deepest pits of Hell
Age: 40
Posts: 4,964
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Re: No service
You could also login to your My Virgin Media and check the Service Status page there. Sometimes things do go wrong, can't be helped. No provider can guarantee 100% reliability with their service. If you want that, then good luck finding a 100% reliable content provider. If you do, let me know and I'll join them straight away.
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01-11-2012, 21:25
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#4
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cf.member
Join Date: Jul 2012
Location: Manchester
Services: V6 x2, 1GB,
Posts: 26
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Re: No service
Quote:
Originally Posted by MarkC1984
You could also login to your My Virgin Media and check the Service Status page there. Sometimes things do go wrong, can't be helped. No provider can guarantee 100% reliability with their service. If you want that, then good luck finding a 100% reliable content provider. If you do, let me know and I'll join them straight away.
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To be fair, I had over 10 years trouble free service with Sky when I was with them and that included TV, home and broadband. I can't say the same of Virgin who, in the space of 5 months have had faults with the phone service and on-demand on a number of occasions.
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02-11-2012, 06:54
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#5
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cf.mega poster
Join Date: Sep 2011
Location: North-West Kent
Services: VIP
Posts: 2,887
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Re: No service
Quote:
Originally Posted by jambul
To be fair, I had over 10 years trouble free service with Sky when I was with them and that included TV, home and broadband. I can't say the same of Virgin who, in the space of 5 months have had faults with the phone service and on-demand on a number of occasions.
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My experience is almost the exact opposite. The truth is none of them will get it right all the time - what's important is how they react when their service fails.
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