No service
 

just had virgin package installed, as soon as technician left it went off, phoned 150,they said it would be sorted in a few hours.sorry I LEFT PREVIOUS PROVIDER:(

Re: No service
 

Did they tell you what had happened? If it was a power cut or something, that won't have been their fault.

Sorry to hear about your bad start though; hopefully it will have been worth it when they get you sorted.

Re: No service
 

You could also login to your My Virgin Media and check the Service Status page there. Sometimes things do go wrong, can't be helped. No provider can guarantee 100% reliability with their service. If you want that, then good luck finding a 100% reliable content provider. If you do, let me know and I'll join them straight away.

Re: No service
 

To be fair, I had over 10 years trouble free service with Sky when I was with them and that included TV, home and broadband. I can't say the same of Virgin who, in the space of 5 months have had faults with the phone service and on-demand on a number of occasions.

Re: No service
 

My experience is almost the exact opposite. The truth is none of them will get it right all the time - what's important is how they react when their service fails.