50M : New UBR since outage

[ianch99]

Need advice on what to do about problems since outage yesterday. After I got back my 50MB service, I was on a new UBR which seems totally saturated:

newBB.png

ping test last night:

ping_newBB.png

Here's the UBR I was on before outage:

oldBB.png

Any advice? Can you request a UBR switch? My only hope is this is a transient set-up until the (planned) upgrade kicks in next month ..

Thanks ..

Location: Winchester (SO23)
Modem: VMNG300
Router: DIR-615 (dd-wrt)

[General Maximus]

you won't have changed UBR dude because they are dedicated to service a particular area. The chances are that you have been moved to a different card or are using different channels which is what has happened to me over the last couple of days. Which has just reminded me, I need to run some speed tests to see what is going on

[ianch99]

Thanks for the reply but I was on sotn9 but am now on sotn8 (since outage) ...

From what I have read, second hop after router is the UBR and second part of this name is UBR name:

cpc13-sotn8-2-0-gw.15-1.cable.virginmedia.com

---------- Post added at 08:55 ---------- Previous post was at 07:49 ----------

Just managed to speak to a UK support person who said that in order to upgrade the sotn9 UBR, everyone has been put onto sotn8 :-( hence the overloading. In theory, she said that people should be migrated back to sotn9 once the upgrade work was complete ... fingers crossed!

[qasdfdsaq]

Beats a 3-day outage I suppose

[babis3g]

i have also notice after this thread my ubr have change
before i was with cpc3-camd something else(not remember now)
now is cpc5-camd14 and seems better

OR the UBR is same and they just have change slot????


see my result here
http://www.cableforum.co.uk/board/35...-post1752.html

[General Maximus]

I think that is the bit after. I think it goes ubr-card-port. You are right in that it looks like it has changed, i am going to have to check mine now

[General Maximus]

cpc24-linc11-2-0

The linc11 has stayed the same but I am sure mine was cpc2 before and not 24

[ianch99]

I think it is <dhcp range>-<ubr>- where the range can change with router mac address ...

From here: http://www.cableforum.co.uk/board/12...t-page-16.html