16-03-2012, 11:44
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#1
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Inactive
Join Date: Jul 2010
Location: Sheffield
Age: 38
Services: Sky+HD (2TB) with Sky World, BT Sport and ESPN, Sky 3D, Sky+HD Multiroom, Sky Talk Freetime, Sky Fib
Posts: 4,090
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Regional Channel Error
Just had my Sky installation and ITV region is incorrect. BBC region is correct but not ITV. Can i change this or do i need to ring up Sky?
Also when setting up Sky remote record on Sky website it says it cant detect a Sky+ Box? I also have an issue with Sky Go as it keeps coming up with an error on my phone. Could this be because may phone line isnt activated yet?
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16-03-2012, 13:06
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#2
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cf.mega poster
Join Date: Mar 2010
Posts: 12,313
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Re: Regional Channel Error
Quote:
Originally Posted by nstokes
Just had my Sky installation and ITV region is incorrect. BBC region is correct but not ITV. Can i change this or do i need to ring up Sky?
Also when setting up Sky remote record on Sky website it says it cant detect a Sky+ Box? I also have an issue with Sky Go as it keeps coming up with an error on my phone. Could this be because may phone line isnt activated yet?
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Remote record requires the box to be connected to the phoneline , with Sky Go try uninstalling the app then reinstalling it , what phone are you using ? It may need time for your Sky account to fully activate. Not sure on region error , ring Sky.
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16-03-2012, 13:09
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#3
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Inactive
Join Date: Jul 2010
Location: Sheffield
Age: 38
Services: Sky+HD (2TB) with Sky World, BT Sport and ESPN, Sky 3D, Sky+HD Multiroom, Sky Talk Freetime, Sky Fib
Posts: 4,090
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Re: Regional Channel Error
Quote:
Originally Posted by muppetman11
Remote record requires the box to be connected to the phoneline , with Sky Go try uninstalling the app then reinstalling it , what phone are you using ? It may need time for your Sky account to fully activate. Not sure on region error , ring Sky.
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Ive spoken to Sky. In regards to Remote record they have advised same thing, Sky Go i have now got it working, it was due to device being Jail Broken. Region error they said can be due to new installation and can take upto 4 hours to be fixed. If it hasnt been fixed by morning ill ring them up. Cheers MM
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