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-   -   Regional Channel Error (https://www.cableforum.uk/board/showthread.php?t=33686397)

nstokes 16-03-2012 10:44

Regional Channel Error
 
Just had my Sky installation and ITV region is incorrect. BBC region is correct but not ITV. Can i change this or do i need to ring up Sky?

Also when setting up Sky remote record on Sky website it says it cant detect a Sky+ Box? I also have an issue with Sky Go as it keeps coming up with an error on my phone. Could this be because may phone line isnt activated yet?

muppetman11 16-03-2012 12:06

Re: Regional Channel Error
 
Quote:

Originally Posted by nstokes (Post 35400636)
Just had my Sky installation and ITV region is incorrect. BBC region is correct but not ITV. Can i change this or do i need to ring up Sky?

Also when setting up Sky remote record on Sky website it says it cant detect a Sky+ Box? I also have an issue with Sky Go as it keeps coming up with an error on my phone. Could this be because may phone line isnt activated yet?

Remote record requires the box to be connected to the phoneline , with Sky Go try uninstalling the app then reinstalling it , what phone are you using ? It may need time for your Sky account to fully activate. Not sure on region error , ring Sky.

nstokes 16-03-2012 12:09

Re: Regional Channel Error
 
Quote:

Originally Posted by muppetman11 (Post 35400703)
Remote record requires the box to be connected to the phoneline , with Sky Go try uninstalling the app then reinstalling it , what phone are you using ? It may need time for your Sky account to fully activate. Not sure on region error , ring Sky.

Ive spoken to Sky. In regards to Remote record they have advised same thing, Sky Go i have now got it working, it was due to device being Jail Broken. Region error they said can be due to new installation and can take upto 4 hours to be fixed. If it hasnt been fixed by morning ill ring them up. Cheers MM


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