Returning equipment no longer required
10-02-2012, 23:55
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#1
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Inactive
Join Date: Jul 2005
Location: London
Services: BT Broadband,BT Anytime calls,Sky entertainment extra HD,Vodafone pay monthly
Posts: 1,512
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Returning equipment no longer required
Ok, I was sorting out the store(junk) room in my flat and I have a General Instrument Analogue box and Virgin HD box from my previous flats, when I did a homemove, I asked for Tivo to be installed, but they left the defunct one in my flat and I just put it away,the analogue box was from a long time ago and hasn't been used for probably 10 or 11 years, it is just collecting dust, so was wondering which address or contact I send them to.
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11-02-2012, 01:28
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#2
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Inactive
Join Date: Mar 2006
Location: North West London
Age: 36
Services: BT Infinity Option 2, BT Talk Unlimited, Three PAYG, Giffgaff PAYG, Sky TV Entertainment Package
Posts: 2,962
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Re: Returning equipment no longer required
im quite sure if you call them up and ask customer service they will tell you to just recycle it, otherwise they will send you out a returns back in the post
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11-02-2012, 02:02
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#3
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Guest
Location: Norfolk
Services: Sky TV HD
Posts: n/a
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Re: Returning equipment no longer required
If its new HD equipment they will collect it all old equipment they are not interested in collecting they just collected my vhd box
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11-02-2012, 02:11
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#4
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Inactive
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: Returning equipment no longer required
Quote:
Originally Posted by m419
Ok, I was sorting out the store(junk) room in my flat and I have a General Instrument Analogue box and Virgin HD box from my previous flats, when I did a homemove, I asked for Tivo to be installed, but they left the defunct one in my flat and I just put it away,the analogue box was from a long time ago and hasn't been used for probably 10 or 11 years, it is just collecting dust, so was wondering which address or contact I send them to.
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Call 150 anf Customer Care will arrange a pick up of the HD box, but the analogue box can be sent to a recycling centre of your choice 
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11-02-2012, 12:26
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#5
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cf.mega poster
Join Date: Jun 2003
Posts: 9,025
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Re: Returning equipment no longer required
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11-02-2012, 15:08
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#6
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Inactive
Join Date: Jul 2005
Location: London
Services: BT Broadband,BT Anytime calls,Sky entertainment extra HD,Vodafone pay monthly
Posts: 1,512
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Re: Returning equipment no longer required
Quote:
Originally Posted by Digital Fanatic
Call 150 anf Customer Care will arrange a pick up of the HD box, but the analogue box can be sent to a recycling centre of your choice |
Thankyou, I would have thought Virgin Media might want the analogue box for Analogue only areas since the boxes are probably not even manufactured anymore
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