Returning equipment no longer required
 

Ok, I was sorting out the store(junk) room in my flat and I have a General Instrument Analogue box and Virgin HD box from my previous flats, when I did a homemove, I asked for Tivo to be installed, but they left the defunct one in my flat and I just put it away,the analogue box was from a long time ago and hasn't been used for probably 10 or 11 years, it is just collecting dust, so was wondering which address or contact I send them to.

Re: Returning equipment no longer required
 

im quite sure if you call them up and ask customer service they will tell you to just recycle it, otherwise they will send you out a returns back in the post

Re: Returning equipment no longer required
 

If its new HD equipment they will collect it all old equipment they are not interested in collecting they just collected my vhd box

Re: Returning equipment no longer required
 

Call 150 anf Customer Care will arrange a pick up of the HD box, but the analogue box can be sent to a recycling centre of your choice :)

Re: Returning equipment no longer required
 

Re: Returning equipment no longer required
 

Thankyou, I would have thought Virgin Media might want the analogue box for Analogue only areas since the boxes are probably not even manufactured anymore