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VIP 100Mb upgrade pricing
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Old 10-09-2011, 22:24   #1
pythagoras
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VIP 100Mb upgrade pricing
Why does the website indicate an upgrade from vip50 to vip100 as £26.50 extra per month, when the standalone price difference is only £10?

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John
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Old 10-09-2011, 23:03   #2
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Re: VIP 100Mb upgrade pricing
Probably cos VIP 100 isn't available online yet so if you try and do it, it defaults not the closest non-VIP bundle with 100Mbit
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Old 10-09-2011, 23:24   #3
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Re: VIP 100Mb upgrade pricing
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Originally Posted by BenMcr View Post
Probably cos VIP 100 isn't available online yet so if you try and do it, it defaults not the closest non-VIP bundle with 100Mbit
Do CS use the website? As I was quoted £26.50 extra to upgrade when I phoned up CS. Infact it was worse than that as they said I would also lose my discounts if I wanted to upgrade so my bill would go from £95.96 to £137

Regards

John.
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Old 10-09-2011, 23:25   #4
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Re: VIP 100Mb upgrade pricing
Nope. Customer Services should know the correct pricing.

If you don't think you are getting the right price for what you want, complain.
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