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-   -   VIP 100Mb upgrade pricing (https://www.cableforum.uk/board/showthread.php?t=33681022)

pythagoras 10-09-2011 22:24

VIP 100Mb upgrade pricing
 
Why does the website indicate an upgrade from vip50 to vip100 as £26.50 extra per month, when the standalone price difference is only £10?

Regards

John

BenMcr 10-09-2011 23:03

Re: VIP 100Mb upgrade pricing
 
Probably cos VIP 100 isn't available online yet so if you try and do it, it defaults not the closest non-VIP bundle with 100Mbit

pythagoras 10-09-2011 23:24

Re: VIP 100Mb upgrade pricing
 
Quote:

Originally Posted by BenMcr (Post 35298777)
Probably cos VIP 100 isn't available online yet so if you try and do it, it defaults not the closest non-VIP bundle with 100Mbit

Do CS use the website? As I was quoted £26.50 extra to upgrade when I phoned up CS. Infact it was worse than that as they said I would also lose my discounts if I wanted to upgrade so my bill would go from £95.96 to £137:shocked:

Regards

John.

BenMcr 10-09-2011 23:25

Re: VIP 100Mb upgrade pricing
 
Nope. Customer Services should know the correct pricing.

If you don't think you are getting the right price for what you want, complain.


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