13-07-2011, 20:35
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#1
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cf.addict
Join Date: Jan 2010
Services: VIVID 200, TV and calls, with Sky Movies and Sky Sport, Asian Mela. Two 1TB Tivo
Posts: 321
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Upgrade...
Spoke to customer service yesterday and was talking about upgrading to 50MB BB and TiVo, the guy said he would leave the notes on my account and send an email on what we discussed so i can(if i want) complete the deal online. i have however not received the email. if i send an email to customer service will they know what i am on about?
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13-07-2011, 20:46
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#2
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cf.mega poster
Join Date: Mar 2010
Posts: 1,876
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Re: Upgrade...
You'd be best speaking to CS in the morning, also did you get the CS Guy's name as you can quote who you spoke to.
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13-07-2011, 20:50
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#3
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cf.addict
Join Date: Jan 2010
Services: VIVID 200, TV and calls, with Sky Movies and Sky Sport, Asian Mela. Two 1TB Tivo
Posts: 321
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Re: Upgrade...
Ok, why in the morning? yeah i wrote it down somewhere
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13-07-2011, 20:52
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#4
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cf.mega poster
Join Date: Mar 2010
Posts: 1,876
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Re: Upgrade...
Quote:
Originally Posted by r94yan
Ok, why in the morning? yeah i wrote it down somewhere
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If you phone between 8am and 8pm you get connected to India, phone in the morning after 8am and you'll be connected to the UK.
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13-07-2011, 20:57
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#5
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cf.addict
Join Date: Jan 2010
Services: VIVID 200, TV and calls, with Sky Movies and Sky Sport, Asian Mela. Two 1TB Tivo
Posts: 321
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Re: Upgrade...
ok
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13-07-2011, 22:27
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#6
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Still REIGNING
Join Date: Jun 2009
Location: Hell
Age: 49
Posts: 5,956
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Re: Upgrade...
Quote:
Originally Posted by Gavin-D
If you phone between 8am and 8pm you get connected to India, phone in the morning after 8am and you'll be connected to the UK.
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Confused about the time?
As he corrected him self, The best time to call is after 8am.
No offence Gavin-D
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13-07-2011, 23:03
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#7
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cf.mega poster
Join Date: Aug 2009
Posts: 5,386
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Re: Upgrade...
I'm gonna call up tomorrow at 8am and demand I speak to someone from India 
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13-07-2011, 23:06
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#8
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Still REIGNING
Join Date: Jun 2009
Location: Hell
Age: 49
Posts: 5,956
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Re: Upgrade...
Quote:
Originally Posted by jb66
I'm gonna call up tomorrow at 8am and demand I speak to someone from India |
Trust you to be the devil now 
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13-07-2011, 23:54
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#9
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Guest
Location: Loughboro' Leics (xNTL)
Services: Philips 42" +XLTV +10 meg B.B. +Lrg Phone + caller ID +Tivo £52
+Xbox 360 60 gig
+200w Sub
Posts: n/a
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Re: Upgrade...
Quote:
Originally Posted by Gavin-D
If you phone between 8am and 8pm you get connected to India, phone in the morning after 8am and you'll be connected to the UK.
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"after 8 am" is also "between 8am and 8pm"
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14-07-2011, 00:00
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#10
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Permanently Banned
Join Date: Jun 2011
Services: Sky+HDx4,Skyworld+Multiroom. VM 50Mb
Posts: 314
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Re: Upgrade...
Just sign up for the god damn Tivo vip package. You have 30 days to cancel.
Its not like your buying a frigging house, as you state you're already a Vip customer adding a Tivo(excluding activation) may cost perhaps an extra £20 a month? A fiver a week?
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14-07-2011, 12:17
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#11
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cf.mega poster
Join Date: Mar 2010
Posts: 1,876
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Re: Upgrade...
Sorry ment 8pm to 8am
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14-07-2011, 16:55
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#12
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Still alive and fighting
Join Date: Jun 2007
Location: In the land of beyond and beyond.
Services: XL BB, 3 360 boxes , XL TV.
Posts: 56,635
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Re: Upgrade...
Quote:
Originally Posted by Charliedontsurf
Just sign up for the god damn Tivo vip package. You have 30 days to cancel.
Its not like your buying a frigging house, as you state you're already a Vip customer adding a Tivo(excluding activation) may cost perhaps an extra £20 a month? A fiver a week?
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Have you signed up for one Charlie. 
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14-07-2011, 16:59
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#13
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Inactive
Join Date: Mar 2011
Location: Glasgow
Age: 71
Services: XL Tv
2 x V6
1 TB TiVo
200 Broadband
XL phone
Posts: 156
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Re: Upgrade...
Quote:
Originally Posted by denphone
Have you signed up for one Charlie. |
Too far into the Darkside I think.
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14-07-2011, 17:02
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#14
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Permanently Banned
Join Date: Jun 2011
Services: Sky+HDx4,Skyworld+Multiroom. VM 50Mb
Posts: 314
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Re: Upgrade...
Quote:
Originally Posted by denphone
Have you signed up for one Charlie. |
No but then I think sky is excellent, But I can see the appeal of Tivo and how its a really good addition to VM.
Infact even as a "sky lover" I feel annoyed that Sky are so petty as to stop sky channels appearing on Tivos epg. But then I also think VM should let Sky have access to the broadband network.
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14-07-2011, 17:09
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#15
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cf.addict
Join Date: Jan 2010
Services: VIVID 200, TV and calls, with Sky Movies and Sky Sport, Asian Mela. Two 1TB Tivo
Posts: 321
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Re: Upgrade...
Quote:
Originally Posted by Charliedontsurf
No but then I think sky is excellent, But I can see the appeal of Tivo and how its a really good addition to VM.
Infact even as a "sky lover" I feel annoyed that Sky are so petty as to stop sky channels appearing on Tivos epg. But then I also think VM should let Sky have access to the broadband network.
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what sky channels do not appear in tiVo epg??
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