Cable Forum - Upgrade...

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- Virgin Media TV Service (https://www.cableforum.uk/board/forumdisplay.php?f=11)

- - Upgrade... (https://www.cableforum.uk/board/showthread.php?t=33679539)

r94yan

13-07-2011 21:35

Upgrade...

Spoke to customer service yesterday and was talking about upgrading to 50MB BB and TiVo, the guy said he would leave the notes on my account and send an email on what we discussed so i can(if i want) complete the deal online. i have however not received the email. if i send an email to customer service will they know what i am on about?

Gavin-D

13-07-2011 21:46

Re: Upgrade...

You'd be best speaking to CS in the morning, also did you get the CS Guy's name as you can quote who you spoke to.

r94yan

13-07-2011 21:50

Re: Upgrade...

Ok, why in the morning? yeah i wrote it down somewhere

Gavin-D

13-07-2011 21:52

Re: Upgrade...

Quote:

Originally Posted by r94yan (Post 35272942)

Ok, why in the morning? yeah i wrote it down somewhere

If you phone between 8am and 8pm you get connected to India, phone in the morning after 8am and you'll be connected to the UK.

r94yan

13-07-2011 21:57

Re: Upgrade...

devilincarnate

13-07-2011 23:27

Re: Upgrade...

Quote:

Originally Posted by Gavin-D (Post 35272943)

If you phone between 8am and 8pm you get connected to India, phone in the morning after 8am and you'll be connected to the UK.

Confused about the time?

As he corrected him self, The best time to call is after 8am.

No offence Gavin-D

jb66	14-07-2011 00:03

Re: Upgrade...

I'm gonna call up tomorrow at 8am and demand I speak to someone from India :)

devilincarnate

14-07-2011 00:06

Re: Upgrade...

Quote:

Originally Posted by jb66 (Post 35272982)

I'm gonna call up tomorrow at 8am and demand I speak to someone from India :)

Trust you to be the devil now:D:D:D

JethroUK

14-07-2011 00:54

Re: Upgrade...

Quote:

Originally Posted by Gavin-D (Post 35272943)

If you phone between 8am and 8pm you get connected to India, phone in the morning after 8am and you'll be connected to the UK.

"after 8 am" is also "between 8am and 8pm"

Charliedontsurf

14-07-2011 01:00

Re: Upgrade...

Just sign up for the god damn Tivo vip package. You have 30 days to cancel.

Its not like your buying a frigging house, as you state you're already a Vip customer adding a Tivo(excluding activation) may cost perhaps an extra Â£20 a month? A fiver a week?

Gavin-D

14-07-2011 13:17

Re: Upgrade...

Sorry ment 8pm to 8am

denphone

14-07-2011 17:55

Re: Upgrade...

Quote:

Originally Posted by Charliedontsurf (Post 35273003)

Have you signed up for one Charlie.;)

scotmac

14-07-2011 17:59

Re: Upgrade...

Quote:

Originally Posted by denphone (Post 35273235)

Have you signed up for one Charlie.;)

Too far into the Darkside I think. :D

Charliedontsurf

14-07-2011 18:02

Re: Upgrade...

Quote:

Originally Posted by denphone (Post 35273235)

Have you signed up for one Charlie.;)

No but then I think sky is excellent, But I can see the appeal of Tivo and how its a really good addition to VM.

Infact even as a "sky lover" I feel annoyed that Sky are so petty as to stop sky channels appearing on Tivos epg. But then I also think VM should let Sky have access to the broadband network.

r94yan

14-07-2011 18:09

Re: Upgrade...

Quote:

Originally Posted by Charliedontsurf (Post 35273243)

what sky channels do not appear in tiVo epg??

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