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Old 14-10-2009, 18:27   #1
PAYNEARDO
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email probs

Hi, still got problems with my email which is now starting to do my head in. For nearly a year now I am not able to add or ammend any of email address and have logged this a few times to be fobbed off saying give it 24 hours an it will be fine !!!


But now I cant take the forwarder off my primary email address as I noticed I am not getting loads of emails !!!

I get a message Error: Unable to get data

If I am 50Mb can I call the freephone number to get them to try and sort this out once and for all ???

Cheers

dave
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Old 14-10-2009, 18:29   #2
webcrawler2050
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Re: email probs

Quote:
Originally Posted by PAYNEARDO View Post
Hi, still got problems with my email which is now starting to do my head in. For nearly a year now I am not able to add or ammend any of email address and have logged this a few times to be fobbed off saying give it 24 hours an it will be fine !!!


But now I cant take the forwarder off my primary email address as I noticed I am not getting loads of emails !!!

I get a message Error: Unable to get data

If I am 50Mb can I call the freephone number to get them to try and sort this out once and for all ???

Cheers

dave
I assume this is with outlook? or webmail?
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Old 14-10-2009, 18:32   #3
PAYNEARDO
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Re: email probs

Quote:
Originally Posted by webcrawler2050 View Post
I assume this is with outlook? or webmail?
webmail & it is the selfcare problem I have as well

when I log in to self care it just shows my primary email account and my others are missing but I know they are still working as I can log in to the ones I can remember but I also dont have the ability to add or remove email accounts ???
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Old 14-10-2009, 18:35   #4
webcrawler2050
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Re: email probs

Quote:
Originally Posted by PAYNEARDO View Post
webmail & it is the selfcare problem I have as well

when I log in to self care it just shows my primary email account and my others are missing but I know they are still working as I can log in to the ones I can remember but I also dont have the ability to add or remove email accounts ???
Ring tech support - more than likely a simple issue.
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Old 14-10-2009, 18:41   #5
PAYNEARDO
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Re: email probs

Quote:
Originally Posted by webcrawler2050 View Post
Ring tech support - more than likely a simple issue.
Ok I will try again for the 4th time !!! just wanted to know do I go thru the 150 number or the 0800 number for 50 customers ??
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