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PAYNEARDO 14-10-2009 18:27

email probs
 
Hi, still got problems with my email which is now starting to do my head in. For nearly a year now I am not able to add or ammend any of email address and have logged this a few times to be fobbed off saying give it 24 hours an it will be fine !!!


But now I cant take the forwarder off my primary email address as I noticed I am not getting loads of emails !!!

I get a message Error: Unable to get data

If I am 50Mb can I call the freephone number to get them to try and sort this out once and for all ???

Cheers

dave

webcrawler2050 14-10-2009 18:29

Re: email probs
 
Quote:

Originally Posted by PAYNEARDO (Post 34890130)
Hi, still got problems with my email which is now starting to do my head in. For nearly a year now I am not able to add or ammend any of email address and have logged this a few times to be fobbed off saying give it 24 hours an it will be fine !!!


But now I cant take the forwarder off my primary email address as I noticed I am not getting loads of emails !!!

I get a message Error: Unable to get data

If I am 50Mb can I call the freephone number to get them to try and sort this out once and for all ???

Cheers

dave

I assume this is with outlook? or webmail?

PAYNEARDO 14-10-2009 18:32

Re: email probs
 
Quote:

Originally Posted by webcrawler2050 (Post 34890134)
I assume this is with outlook? or webmail?

webmail & it is the selfcare problem I have as well

when I log in to self care it just shows my primary email account and my others are missing but I know they are still working as I can log in to the ones I can remember but I also dont have the ability to add or remove email accounts ???

webcrawler2050 14-10-2009 18:35

Re: email probs
 
Quote:

Originally Posted by PAYNEARDO (Post 34890136)
webmail & it is the selfcare problem I have as well

when I log in to self care it just shows my primary email account and my others are missing but I know they are still working as I can log in to the ones I can remember but I also dont have the ability to add or remove email accounts ???

Ring tech support - more than likely a simple issue.

PAYNEARDO 14-10-2009 18:41

Re: email probs
 
Quote:

Originally Posted by webcrawler2050 (Post 34890141)
Ring tech support - more than likely a simple issue.

Ok I will try again for the 4th time !!! :) just wanted to know do I go thru the 150 number or the 0800 number for 50 customers ??


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