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Cancelling VM services
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Old 18-08-2009, 21:41   #1
Tarantella
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Cancelling VM services

How do I cancel my Virginmedia services by letter?
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Old 18-08-2009, 21:51   #2
webcrawler2050
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Re: Cancelling VM services

Quote:
Originally Posted by Tarantella View Post
How do I cancel my Virginmedia services by letter?
Ring them much quicker.
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Old 19-08-2009, 05:27   #3
Tarantella
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Re: Cancelling VM services

Quote:
Originally Posted by webcrawler2050 View Post
Ring them much quicker.
The last time I tried cancelling by phone it took 33 minutes,several calls, disconnections,much buck passing and unnecessary stress before I achieved the purpose of my call.

In comparison it would take me 5 minutes to pen a letter, put my coat and shoes on and 10 minutes there and back to the post box.

The terms and conditions state I must put my desire to terminate VM's services in writing.

Who do I write to and to what address should I write to so that I can cancel my BB and phone services?
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Old 19-08-2009, 12:45   #4
AndyCambs
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Re: Cancelling VM services

A quick Google search throws up:

Want To Cancel Your Virgin Media Contract?

Cable TV Or Internet

Write To

Billing and Payments,
Virgin Media,
PO Box 333,
Matrix Court,
Swansea.
SA7 9ZJ

Send Recorded Delivery

http://www.virginmedia.com/myvirginm...g-payments.php
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