Cancelling VM services
 

How do I cancel my Virginmedia services by letter?

Re: Cancelling VM services
 

Ring them much quicker.

Re: Cancelling VM services
 

The last time I tried cancelling by phone it took 33 minutes,several calls, disconnections,much buck passing and unnecessary stress before I achieved the purpose of my call.

In comparison it would take me 5 minutes to pen a letter, put my coat and shoes on and 10 minutes there and back to the post box.

The terms and conditions state I must put my desire to terminate VM's services in writing.

Who do I write to and to what address should I write to so that I can cancel my BB and phone services?

Re: Cancelling VM services
 

A quick Google search throws up:

Want To Cancel Your Virgin Media Contract?

Cable TV Or Internet

Write To

Billing and Payments,
Virgin Media,
PO Box 333,
Matrix Court,
Swansea.
SA7 9ZJ

Send Recorded Delivery

http://www.virginmedia.com/myvirginm...g-payments.php