outlook email will receive but not send

dmcd09 · 15-08-2009, 21:00

for the last couple of days now, my MS outlook wont send any of my email messages and I get an error code 80042109

can anyone help me fix it please?

as far as I know its not a fault with Virgin. thank you

Dai · 15-08-2009, 21:10

Have you recently changed any of your firewall or security software?

Sounds like it could be blocked.

Druchii · 15-08-2009, 21:13

Fully fledged Outlook?

In which case, create a new mail profile and try again.
Instructions here: http://support.microsoft.com/kb/829918

dmcd09 · 15-08-2009, 21:19

sorry, Im not sure what fully fledged outlook means?

I'm a beginner.......thanks for trying to help me

Druchii · 15-08-2009, 21:24

Quote:

Originally Posted by dmcd09

sorry, Im not sure what fully fledged outlook means?

I'm a beginner.......thanks for trying to help me

Ah, okay.

Is it Outlook or, Outlook Express?
You can find out from the Help menu, normally it will say "About Micrsosoft Office Outlook..."
Click On this, and it will tell you the version

dmcd09 · 15-08-2009, 22:59

thank you everyone..........my friend did a system restore for me and its all ok now