Internet disconnections

[rickyg01]

Im having constant disconnects today.

been fine since i got it.

just had a look at my signal levels and they do seem abit high but were ok yestaday.

Upstream transmit Power Level : 61.0 dBmV
Downstream Receive Power Level : -3.9 dBmV
Downstream SNR : 39.4 dB

does this seem to be a reason for the disconnections? or does it seem ok

modem log :

Sun Apr 19 16:53:46 2009 Information (7) Authorized Sun Apr 19 16:53:46 2009 Information (7) Registration complete! Sun Apr 19 16:53:46 2009 Information (7) We registered with a DOCSIS 1.0 config file! Sun Apr 19 16:53:46 2009 Information (7) Received a REG-RSP message from the CMTS... Sun Apr 19 16:53:46 2009 Information (7) Sending a REG-REQ to the CMTS... Sun Apr 19 16:53:46 2009 Information (7) CableModem SNMP configure complete Sun Apr 19 16:53:46 2009 Information (7) IP init completed ok Sun Apr 19 16:53:46 2009 Information (7) CableModem TFTP init ok Sun Apr 19 16:53:44 2009 Error (4) ToD request sent- No Response received Sun Apr 19 16:53:44 2009 Information (7) CableModem DHCP client init ok Sun Apr 19 16:53:44 2009 Critical (3) DHCP WARNING - Non-critical field invalid in response. Sun Apr 19 16:53:41 2009 Critical (3) DHCP FAILED - Discover sent, no offer received Sun Apr 19 16:53:35 2009 Information (7) MAP w/initial maintenance region received Sun Apr 19 16:53:30 2009 Critical (3) No Ranging Response received - T3 time-out

---------- Post added at 18:12 ---------- Previous post was at 18:04 ----------

Downstream Receive Power Level : 0.3 dBmV

after another disconnect, it seems to off gone to that

Downstream SNR : 40.4 dB

[Albie]

Mine has been off and on all week. Disconnected about 5 times today.

[rickyg01]

5 times thats all? ive had 5 times in 5mins

[Albie]

It's getting ridiculous now. I can't browse more than a couple of pages without being disconnected.

[Peter_]

Originally Posted by rickyg01

Im having constant disconnects today.

been fine since i got it.

just had a look at my signal levels and they do seem abit high but were ok yestaday.

Upstream transmit Power Level : 61.0 dBmV

Your Upstream is way to high and you need to call Tech Support my advice is tomorrow after 0800.

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