laptop monitor issue.....please help

[phils_wicked]

Hi all, I currently have a Packard Bell easynote laptop, everything is fine other than the fact that when I switched it on this morning, the LCD screen is very very dark. The screen is showing a very faint image, almost like a ghostly outline.

Its not a brightness or setup problem, but I cant think what it could be, I have connected an external display to the VGA output and that is working fine.

The night before this all occured, I did perform the latest Windows Vista update, but I dont know if this could have caused the problem. OR could it be that the LCD backlight has died?

Any help would be very much appreciated
Thanks.

[BenMcr]

To me it does sound like the backlight has died. The panel itself seems to be working because you can see an image

[Kymmy]

Doubtful if it's the light itself but most probably the DC/DC high voltage converter board (located inside the screen surround) that powers the light

BUT very rarely it can be caused by the OS's or BIOS power management.

I take it you've tried going into the bios (if the bios shows then the hardware is OK) also the brightness controll (usually the FN key and one other)

[phils_wicked]

Thanks all, looks like I shall be speaking to Packard Bell then, unless anyone knows a good place to have it repaired in the Bedfordshire area?

[Kymmy]

/me hides in her little house in Barton-Le-Clay

I've not got the service equipment anymore otherwise I'd happily have a look especially as I used to be a component level repair tech...

Sowwy