Using registration CD on a new PC

Pinetree · 07-08-2008, 19:07

I have a new computer using Windows Vista Home Premium, I cannot get my Telewest Broadband disc to load up on it to enable my cable Broadband to set up.
Has anyone any answers to enable this.
Thank you.

07-08-2008, 19:09

have you registered the modem on a different computer? if so just plug it in using ethernet and reboot the modem.

Halcyon · 07-08-2008, 19:14

to the forums.

As David says, you don't need the registration disc if you have set up before at your property on a different computer.
Switch off modem. Plug into new computer, switch on modem and you should be fine.

sstainer · 07-08-2008, 19:19

as before dont use usb method use ethernet simply turn off modem pc too power off, then power on modem then pc should work in theory

07-08-2008, 21:18

Quote:

Originally Posted by Pinetree

I have a new computer using Windows Vista Home Premium, I cannot get my Telewest Broadband disc to load up on it to enable my cable Broadband to set up.
Has anyone any answers to enable this.
Thank you.

The old Telewest disk is not compatible with Vista, nor is it required, all you need to do is connect your modem to the computer, power it up, switch on your computer and open a web page, then set your homepage.

USB will not work with Vista as you are unable to get the drivers off the CD due to the compatibility issues.

Pinetree · 08-08-2008, 09:46

Pintree
Thank you all for your informative answers.

deed02392 · 09-08-2008, 21:45

Forget the disc, and definitely don't use the USB method. I forget the URI for the auto registration page without the disc, but someone here should know it by heart.

09-08-2008, 22:14

Quote:

Originally Posted by deed02392

Forget the disc, and definitely don't use the USB method. I forget the URI for the auto registration page without the disc, but someone here should know it by heart.

The Autoreg page no longer exists on the network.

The new page is http://act2.virginmedia.com/ for both EX-NTL and EX-Telewest customers, if you try to use the installation disk you will be redirected here.

deed02392 · 09-08-2008, 22:22

*Gasp!*

So the alternative to the installation disc is?

09-08-2008, 22:37

Quote:

Originally Posted by deed02392

*Gasp!*

So the alternative to the installation disc is?

http://act2.virginmedia.com/

deed02392 · 09-08-2008, 22:43

Oh right, so if you DON'T use the installation disc you will be redirected there? Sweet

I like your sig btw, I lol'd.

09-08-2008, 22:49

Quote:

Originally Posted by deed02392

Oh right, so if you DON'T use the installation disc you will be redirected there? Sweet

I like your sig btw, I lol'd.

No if you try the disk you will be redircted to the new activation site otherwise you just type it in or click that link.

BenMcr · 09-08-2008, 23:34

Official link is http://activation.virginmedia.com the other one may change at some point

deed02392 · 09-08-2008, 23:50

Acknowledged.

10-08-2008, 08:44

Quote:

Originally Posted by BenMcr

Official link is http://activation.virginmedia.com the other one may change at some point

Put that into your browser and as soon as you hit enter it changes to http://act2.virginmedia.com/ and goes to a blank page with Please click on this link to proceed with Broadband Activation... written on it, try it first before you correct me.