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Intermittent Speed Issues.
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Old 14-11-2008, 02:17   #1
Ed2020
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Join Date: May 2007
Services: Virgin Media XL package.
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Intermittent Speed Issues.

Hi all,

For about a week now I have been experiencing intermittent speed problems whilst browsing and downloading. On occasions downloading from microsoft.com (normally a very fast site for downloads, in my experience) has been around dial-up speeds or worse. Browsing is also very laggy on occasions.

Would somebody mind taking a look at my power levels to see if there is anything wrong there before I endure the ordeal that is the offshore call centres please?

Downstream Status
Operational

Channel ID
0

Downstream Frequency
331000000 Hz

Modulation
256QAM

Bit Rate
20480000 bits/sec

Power Level
10.0 dBmV

Signal to Noise Ratio
39.8 dB


Upstream Status
Operational

Channel ID
1

Upstream Frequency
18800000 Hz

Modulation
QPSK

Bit Rate
768000 bits/sec

Power Level
32.5 dBmV

FWIW my modem is a Scientific Atlanta 2100. Downstream power seems to fluctuate +/- 0.3dBmV from 9.7dBmV.

I'm currently running four downloads from gamefiles.virginmedia.com and getting speeds that occasionally hit 1.8MBps, but are normally around the 300KBps mark.

Many thanks,

Ed.
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