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Virgin Media and windows Vista
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Old 17-03-2007, 16:59   #1
bunglebeer
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Angry Virgin Media and windows Vista

Hi all
My name is Bungle and i hope you can help.

I have had a cable modem ntl:250 (connecting through a netgear ethernet ea 101 usb adaptor.) recently instaled and was working fine with xp.

Then i installed windows vista and since have not been able to connect to the net. I have tried all the turning off and switching on and still the same.

I also tried to bypass the ethernet adaptor and use the cable straight from the moden to the computer and still no internet. When looking on device manager i found the there was a problem with the pci controller but can't get on the net to download anything.

Is there something simple im not doing or checking? as this is starting to drive me mad.

I would be very greatful if anyone can help as i have had similar problems with virgin being not so helpful. if there is any information i have not included please let me know .


Thanks in advance .

Bungle
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Old 17-03-2007, 17:16   #2
Hex
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Re: Virgin Media and windows Vista

Sounds like your pci Ethernet card needs new "vista compatible" drivers. You'd need to find the make of the card, then visit the manufactures website and check if they have them. If it's a built-in adaptor you'd need the latest motherboard drivers instead. Vista is still new and as yet, not everything is compatible.
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Old 17-03-2007, 17:28   #3
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Re: Virgin Media and windows Vista

Moved to Networking forum
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Old 17-03-2007, 17:38   #4
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Re: Virgin Media and windows Vista

what does the problem say? does it need a driver? does it show up in control panel network connections? Is it motherboard or add on card ethernet? do you have a model number
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Old 19-03-2007, 08:10   #5
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Re: Virgin Media and windows Vista

we now have a small support team for windows vista from today, maybe give tech support a quick call once you have checked your drivers.
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Old 19-03-2007, 08:11   #6
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Re: Virgin Media and windows Vista

That's good news, thanks
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