Italy - e-mails bounced

JChris · 06-07-2005, 13:45

For the last couple of months I have been having problems receiving e-mails from my daughter in Italy who uses virgilio.it.

The "bounced" e-mails come back from postmaster@virgilio.it with the following message:

"- These recipients of your message have been processed by the mail
server:

xxxxxxxx@ntlworld.com; Failed; 4.4.7 (delivery time expired)"

Is this a problem with NTL or is it happening somewhere else on the network?

Repeated calls to NTL have so far not resolved the problem.

Any help/advice would be welcome

grandmaster · 06-07-2005, 13:51

have you tried another mail service like hotmail?

to see if these are blocked..

Or maybe a friend who has ntl?

JChris · 06-07-2005, 13:55

Thanks.

Her e-mails get through to my Pipex account (on the same computer) and to my work address. However, I would like to be able to close my Pipex account once this problem is sorted.

Chris

Raistlin · 06-07-2005, 13:56

Probably a stoopid suggestion.....she is sending them to the right address isn't she?

grandmaster · 06-07-2005, 13:58

Quote:

Originally Posted by Raistlin

Probably a stoopid suggestion.....she is sending them to the right address isn't she?

that was my next reply lol

JChris · 06-07-2005, 13:58

Oh yes!

grandmaster · 06-07-2005, 14:03

you have a pm