email problems

Reetie · 04-06-2005, 16:15

I am new to Cable Forum and I hope someone out there can help me. I am currently unable to receive the emails my sister sends from France. She receives mine ok but I do not receive the ones she sends. Its been happening for 3 weeks or maybe longer. I use NTL she is on Wanadoo.Fr. NTL say its a problem in France my Nephew says its a problem her in UK with NTL. All other emails from my contacts etc arrive ok including from Belgium & Oz. Help someone please
Reetie

Paul K · 04-06-2005, 16:18

You could use a second email account to see if it's a problem with the mail being passed between wanado and NTL's servers.
I would try a Gmail account to see if her emails get through if it's going to a gmail server instead of a NTL server.

04-06-2005, 16:21

Hi Reetie

to Cable Forum

is your sister trying to send mail by using the 'reply' feature from your messages, or a new message from scratch?

Paul K · 04-06-2005, 16:22

Quote:

Originally Posted by homealone

Hi Reetie

to Cable Forum

is your sister trying to send mail by using the 'reply' feature from your messages, or a new message from scratch?

Thinking about the blacklists and spam filters Homer?

Reetie · 04-06-2005, 16:28

She has tried both ways. She has lived in France for 15 months so its not a new email or anything like that.
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I think that would be worth a try. Thanks

Paul K · 04-06-2005, 16:49

How are you checking for your emails? Webmail interface or outlook express etc?
I would try a gmail account, if it gets through then you will know that there is a problem somewhere between NTL and Wanadoo when it comes to email, it may be that someone has put us on a blacklist again

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Reetie, you should have a pm waiting for you at the moment. If you want to try a gmail account to see if your sister can contact you through it then let me know.

04-06-2005, 17:01

Quote:

Originally Posted by Paul

Thinking about the blacklists and spam filters Homer?

it was an attempt at subtly asking if his sister was getting the address right

Gmail sounds like a good idea to try

Paul K · 04-06-2005, 17:03

Quote:

Originally Posted by homealone

Quote:

Originally Posted by Paul

Thinking about the blacklists and spam filters Homer?

it was an attempt at subtly asking if his sister was getting the address right

Gmail sounds like a good idea to try

His? Did I miss a clue

Sometimes subltety needs a brick to reinforce it lol
Still waiting on a reply to the pm if Reetie wants a Gmail.

Reetie · 04-06-2005, 17:16

Quote:

Originally Posted by Paul

How are you checking for your emails? Webmail interface or outlook express etc?
I would try a gmail account, if it gets through then you will know that there is a problem somewhere between NTL and Wanadoo when it comes to email, it may be that someone has put us on a blacklist again

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Reetie, you should have a pm waiting for you at the moment. If you want to try a gmail account to see if your sister can contact you through it then let me know.

I check my emails on Outlook E

I have just checked out Google I could not find where I can sign up for a Gmail. I have never signed up as a user on Google and I am not sure if I can get a gmail A/C.
R

Chimaera · 04-06-2005, 17:17

Send Paul or me a PM with your email address details and we'll send you an invite

Paul K · 04-06-2005, 17:18

Quote:

Originally Posted by Reetie

Quote:

Originally Posted by Paul

How are you checking for your emails? Webmail interface or outlook express etc?
I would try a gmail account, if it gets through then you will know that there is a problem somewhere between NTL and Wanadoo when it comes to email, it may be that someone has put us on a blacklist again

__________________

Reetie, you should have a pm waiting for you at the moment. If you want to try a gmail account to see if your sister can contact you through it then let me know.

I check my emails on Outlook E

I have just checked out Google I could not find where I can sign up for a Gmail. I have never signed up as a user on Google and I am not sure if I can get a gmail A/C.
R

Do you not have a flashing sign in the top right corner telling you that you have a private message?
I've already messaged you to let you know that if you send me you current email address I'll send you a gmail invite.

Reetie · 04-06-2005, 17:31

Quote:

Originally Posted by Chimaera

Send Paul or me a PM with your email address details and we'll send you an invite

Please excuse my slow response but I have not found my way around yet and I am not an experienced user (glad to see West Ham)

Paul K · 04-06-2005, 17:52

If you look at the top right corner of this page you will see an are that tells you about the number of new posts and PMs. If you click the private message link, open the message in question and select reply you will be able to pm the sender back.
Once you know where things are it's easy lol

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Just got a notification from Gmail that it failed to deliver due to

Quote:

PERM_FAILURE: SMTP Error (state 10): 550 Invalid recipient

Are you sure of that email address and do you have a hotmail account or anything that can be tried?
I take it that the email address you sent me is the same one that all your contacts are using?
Can you double check the information in Outlook Express accounts to make sure the email address is correct for the account that you are sending from.

Paul K · 04-06-2005, 20:35

Gmail invite sent, hope it works better than the NTL one so that you can contact your sister whenever you want.

simbr · 06-06-2005, 06:56

Not the first time I've heard of problems with wanadoo.fr recently unfortunately.
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And I just remembered the probable reason..
http://www.senderbase.org/search?sea...=193.252.22.30