You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.
I've had internet access from NTL for over five years now but will soon move to ADSL (for work reasons) - does anyone know what will happen to my ntlworld email addresses after I cancel NTL broadband? Is it possible to keep the same email addresses and use a dial up account or to transfer them to another NTL user who could monitor them for me?
You might be able to take up an NTL dial up account and ask for the email account to be transfered, as far as I know the email account gets stopped when you end your account with NTL BB.
Hi Paul, thanks for the quick reply - when I spoke to NTL support they seemed to think that email addresses couldn't be re-used by a different user and didn't suggest transferring them to a dialup account. I got the feeling that this hasn't come up before and they were guessing so I thought I'd ask the forum...
I know you can transfer a dial up email address to a BB account, not sure about the other way round but one of out helpful NTL people might be able to clarify it for you.
I don't know whether the e-mail account gets deleted straight away/after a period, but, if not, you shoulld still be able to receive e-mail via ntl's pop address from another ISP. You jus won't be able to send via NTL's SMTP servers.
I've give NTL support another call tomorrow - if the worst comes to the worst I can always sacrifice one of my lesser used email addresses as a test but it's the primrary address that I need most.
Join CF
You are here: 
NTL email after leaving NTL?
