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Help!!! (samsung Smt-2100c)
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Old 27-05-2005, 22:02   #1
mubahil
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Exclamation Help!!! (samsung Smt-2100c)

Hi,

I got a really annoying problem with my Samsung SMT-2100C.

All the channels come fine, but it continually says 'starting...' at the bottom right of the screen and I cant go on the 'tv guide' or see the 'now and next' bar or anything. All I can do is press the channel up and down buttons to go to different channels.

This is so annoying!!! PLEASE HELP!!!

Thanks,

Mubahil
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Old 27-05-2005, 22:12   #2
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Question Re: Help!!! (samsung Smt-2100c)

to the site...

Have you tried turning the stb off for a minute then rebooting?
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Old 27-05-2005, 22:13   #3
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Re: Help!!! (samsung Smt-2100c)

Quote:
Originally Posted by Mal
to the site...

Have you tried turning the stb off for a minute then rebooting?

good first place to start , and a from me as well
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Old 27-05-2005, 22:30   #4
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Re: Help!!! (samsung Smt-2100c)

If rebooting doesn't help (and I don't think it will), you're going to have to give ntl a call to get that fixed.
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Old 28-05-2005, 00:14   #5
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Exclamation Re: Help!!! (samsung Smt-2100c)

Hi,

Thanks for the welcome.

I tried leaving it uplugged over night but I still get the same problem.

Also, I wanna avoid calling ntl as the last time I used thier tec support I was put on hold for ages and then disconnected!

Would appreciate any other ideas.

Thanks,

Mubahil
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Old 28-05-2005, 00:18   #6
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Re: Help!!! (samsung Smt-2100c)

Quote:
Originally Posted by mubahil
Hi,

Thanks for the welcome.

I tried leaving it uplugged over night but I still get the same problem.

Also, I wanna avoid calling ntl as the last time I used thier tec support I was put on hold for ages and then disconnected!

Would appreciate any other ideas.

Thanks,

Mubahil
I'll add to the from others and just say that I don't think there's a lot else that you can do other than give Tech Support a call, sorry.
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Old 28-05-2005, 06:32   #7
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Re: Help!!! (samsung Smt-2100c)

you may well find the wait is not as bad as you think , pick a time like mid mring or afternoon when most ppl will be at work
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