Probs in Farnborough (Guildford)

Mat-d-rat · 02-03-2005, 16:41

Anyone having gaming probs in Farnborough? Guildford servers seem to be having some issues...

(glfd-t2code-a-ge-wan64.inet.ntl.com is returning 300ms sometimes)

RichWingrove · 02-03-2005, 16:47

Yep, I'm just outside Farnbrough, and having random disconnects and lag spikes... looks like something's up with the servers

Neil · 02-03-2005, 16:48

Have either of you reported these issues to ntl Tech Support?

to the site BTW.

Mat-d-rat · 02-03-2005, 17:22

Not yet, will do now.
__________________

This is hard work explaining that everything is ok my end and that the issue is in Guildford

Mat-d-rat · 03-03-2005, 08:10

Well it improved last night after about 4 hours, tech support is HARD work (was my last message edited?)

Neil · 03-03-2005, 08:13

Quote:

Originally Posted by Mat-d-rat

Well it improved last night after about 4 hours, tech support is HARD work (was my last message edited?)

If you reply in the same thread twice in succession quickly, your 2nd reply will get added to your 1st one.

What happened with Tech Support? What did they say?

nostra · 03-03-2005, 08:20

see if your problems persist now...

i have tried a traceroute to the ip that you tested and am getting high ping times to...

Code:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                   gi-0-3-ffm2.noris.net -    0 |  114 |  114 |   15 |   37 |  359 |   31 |
|        gi-0-3-33-rt1-nbg.core.noris.net -    0 |  114 |  114 |   31 |   41 |  282 |   47 |
|           gi-upl.RS8K1.CISO2.hetzner.de -    0 |  114 |  114 |   31 |   35 |   47 |   31 |
|          gi-upl.RS8600.CISO3.hetzner.de -    0 |  114 |  114 |   31 |   33 |   47 |   31 |

even though it is an off peak time.

but unfortunately this does not tell us a great deal as it may deal with ICMP (ping packets) with less priority than data packets suggesting that there is a problem when there isnt one

Ignition · 03-03-2005, 08:36

Trickier still to blame Guildford when gfd-bb-b, the last node in the guildford segment, is averaging 9ms with a max ping of 16 on your trace...

Mat-d-rat · 03-03-2005, 11:44

Well the conversation was kinda me trying to say there was an issue at Guildford (even pointed him to the pic I placed on the web, same as above) and him saying everything was ok, it must be the gaming site as I can access email and web. After 25mins I said you win and that I had to go eat dinne, and hung up. He twice had to talk to his supervisor (An Indian name Sean? sure!) and the whole thing was a total waste of time.

nostra · 03-03-2005, 11:49

see if the issue is resolved or not over the next 24 hours (so to include peak time usage)