New Installation

Albie · 10-01-2005, 14:27

After recieving a NTL Broadband leaflet with my bill today I decided to sign up for their offer of 300k Broadband for ÃƒÆ’Ã†â€™ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£15.99 a month. They said a man will come round tomorrow morning and install it for me.
There is already an NTL cable run into my house, this was previously used for the set top box but is no longer in use. Can this cable be used for the broadband installation? Do TV and broadband installations use the same type of cable?

Also, will I be upgraded from 300k to 1MB anytime soon?

SMHarman · 10-01-2005, 14:32

The same cable run should be capable of being used, though if you want it moved to a different part of the house ask.
Will you be upgraded, when the rest of us are? NTL have also indicated this may well require a payment, and will change to your contract to a capped contract.

Albie · 10-01-2005, 16:06

Thanks.

paulyoung666 · 10-01-2005, 16:10

Quote:

Originally Posted by Albie

After recieving a NTL Broadband leaflet with my bill today I decided to sign up for their offer of 300k Broadband for ÃƒÆ’Ã†â€™ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£15.99 a month. They said a man will come round tomorrow morning and install it for me.
There is already an NTL cable run into my house, this was previously used for the set top box but is no longer in use. Can this cable be used for the broadband installation? Do TV and broadband installations use the same type of cable?

Also, will I be upgraded from 300k to 1MB anytime soon?

hi and

to the site , if there are any problems with your cable runs then they will be made good for you

, btw , enjoy your stay here

poolking · 10-01-2005, 16:45

You will have to pay ÃƒÆ’Ã†â€™ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£25 if you want to be upgraded to the new speeds.

Albie · 11-01-2005, 23:37

Yes but after getting Broadband installed today and several hours of failed attempts by me at getting it registered using the CD, I phoned tech support for them to tell me the installation server is down and they don't know when it'll be back up.

Can the status of this server be checked online anywhere?

Marge · 11-01-2005, 23:46

Quote:

Originally Posted by Albie

Yes but after getting Broadband installed today and several hours of failed attempts by me at getting it registered using the CD, I phoned tech support for them to tell me the installation server is down and they don't know when it'll be back up.

Can the status of this server be checked online anywhere?

Try here http://www.ntl-isp.ntl.com/ServiceStatus/

poolking · 12-01-2005, 00:28

Don't use the CD.

There is a link you can use instead, but I can't remember it someone who knows it will post it.

ian@huth · 12-01-2005, 00:30

Quote:

Originally Posted by poolking

Don't use the CD.

There is a link you can use instead, but I can't remember it someone who knows it will post it.

http://homepage.ntlworld.com/robin.d.../register.html tells you all about registering including registering without the CD. That page gives the link for the registration URL.

Albie · 12-01-2005, 13:22

I got it registered this morning.

Stephen · 12-01-2005, 14:32

http://autoreg.autoregister.net

is the site adress for registering.