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Albie 10-01-2005 14:27
New Installation
 
After recieving a NTL Broadband leaflet with my bill today I decided to sign up for their offer of 300k Broadband for £15.99 a month. They said a man will come round tomorrow morning and install it for me.
There is already an NTL cable run into my house, this was previously used for the set top box but is no longer in use. Can this cable be used for the broadband installation? Do TV and broadband installations use the same type of cable?

Also, will I be upgraded from 300k to 1MB anytime soon? :)

SMHarman 10-01-2005 14:32
Re: New Installation
 
The same cable run should be capable of being used, though if you want it moved to a different part of the house ask.
Will you be upgraded, when the rest of us are? NTL have also indicated this may well require a payment, and will change to your contract to a capped contract.

Albie 10-01-2005 16:06
Re: New Installation
 
Thanks. https://www.cableforum.co.uk/images/local/2005/06/5.gif

paulyoung666 10-01-2005 16:10
Re: New Installation
 
Quote:
Originally Posted by Albie
After recieving a NTL Broadband leaflet with my bill today I decided to sign up for their offer of 300k Broadband for £15.99 a month. They said a man will come round tomorrow morning and install it for me.
There is already an NTL cable run into my house, this was previously used for the set top box but is no longer in use. Can this cable be used for the broadband installation? Do TV and broadband installations use the same type of cable?

Also, will I be upgraded from 300k to 1MB anytime soon? :)

hi and :welcome: to the site , if there are any problems with your cable runs then they will be made good for you :tu: , btw , enjoy your stay here :D :D :D

poolking 10-01-2005 16:45
Re: New Installation
 
You will have to pay £25 if you want to be upgraded to the new speeds.

Albie 11-01-2005 23:37
Re: New Installation
 
Yes but after getting Broadband installed today and several hours of failed attempts by me at getting it registered using the CD, I phoned tech support for them to tell me the installation server is down and they don't know when it'll be back up. https://www.cableforum.co.uk/images/local/2005/10/6.gif

Can the status of this server be checked online anywhere? https://www.cableforum.co.uk/images/...2005/09/21.gif

Marge 11-01-2005 23:46
Re: New Installation
 
Quote:
Originally Posted by Albie
Yes but after getting Broadband installed today and several hours of failed attempts by me at getting it registered using the CD, I phoned tech support for them to tell me the installation server is down and they don't know when it'll be back up. https://www.cableforum.co.uk/images/local/2005/10/6.gif

Can the status of this server be checked online anywhere? https://www.cableforum.co.uk/images/...2005/09/21.gif
Try here http://www.ntl-isp.ntl.com/ServiceStatus/

poolking 12-01-2005 00:28
Re: New Installation
 
Don't use the CD.

There is a link you can use instead, but I can't remember it someone who knows it will post it. :D

ian@huth 12-01-2005 00:30
Re: New Installation
 
Quote:
Originally Posted by poolking
Don't use the CD.

There is a link you can use instead, but I can't remember it someone who knows it will post it. :D
http://homepage.ntlworld.com/robin.d.../register.html tells you all about registering including registering without the CD. That page gives the link for the registration URL.

Albie 12-01-2005 13:22
Re: New Installation
 
I got it registered this morning. https://www.cableforum.co.uk/images/local/2005/10/3.gif

Stephen 12-01-2005 14:32
Re: New Installation
 
http://autoreg.autoregister.net

is the site adress for registering.


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