14-01-2005, 15:57
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#1
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cf.geek
Join Date: Mar 2004
Location: Prestbury SK10
Services: 200Mb,TV FH V6 and Phone
Posts: 714
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NTL SMTP dead again
NTL SMTP dead again now, cannot send mail, I get this from outlook express:
The connection to the server has failed. Account: 'FreeUK A5Pacific', Server: 'smtp.ntlworld.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
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14-01-2005, 16:11
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#2
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cf.mega poster
Join Date: Nov 2003
Location: Reading
Age: 41
Services: Virgin Media Broadband Size M
Posts: 6,546
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Re: NTL SMTP dead again
seems to be contactable ok from here....
220 AVG ESMTP Proxy Server 7.0.300/7.0.300 [265.6.11]
HELO chris.annshouse.com
250 localhost Hello chris.annshouse.com
mail from: chris@annshouse.com
250 Sender ok
RCPT TO: mail.errors@ntlworld.com
250 Recipient ok
quit
221 Asta la vista
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14-01-2005, 16:14
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#3
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cf.geek
Join Date: Mar 2004
Location: Prestbury SK10
Services: 200Mb,TV FH V6 and Phone
Posts: 714
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Re: NTL SMTP dead again
can you show me how to check it from my machine?
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14-01-2005, 16:17
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#4
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cf.mega poster
Join Date: Nov 2003
Location: Reading
Age: 41
Services: Virgin Media Broadband Size M
Posts: 6,546
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Re: NTL SMTP dead again
start-> run-> telnet
then in the window type (without quotes) "open smtp.ntlworld.com 25"
press return
then type HELO somemadeupdomain.com
press return
you should see a message back saying hello back to you
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14-01-2005, 16:19
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#5
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Guest
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Re: NTL SMTP dead again
possibly a silly question, apologies is that's the case, but the account name prompted my curiosity - it is an NTL account you are trying to send from, isn't it?
- its just you can receive any ISP's mail on NTL's POP server, but can only send from an NTL account - as I say, sorry if you already know that 
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14-01-2005, 16:22
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#6
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cf.geek
Join Date: Mar 2004
Location: Prestbury SK10
Services: 200Mb,TV FH V6 and Phone
Posts: 714
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Re: NTL SMTP dead again
Definite problem here, it says : Connecting to smtp.ntlworld.com...could not open connection to the host, on port 25: connect failed
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14-01-2005, 16:37
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#7
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cf.mega poster
Join Date: Nov 2003
Location: Reading
Age: 41
Services: Virgin Media Broadband Size M
Posts: 6,546
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Re: NTL SMTP dead again
do you have a firewall or a router? if so it looks like one of those is blocking port 25...
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14-01-2005, 16:42
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#8
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cf.geek
Join Date: Mar 2004
Location: Prestbury SK10
Services: 200Mb,TV FH V6 and Phone
Posts: 714
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Re: NTL SMTP dead again
I use Zone Alarm, and up to half an hour ago, I was happily sending out emails with no problems, in fact since I installed Zonealarm in 2002. And I can send mails using other smtps, so don't think the fault is down this end.
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14-01-2005, 16:48
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#9
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cf.geek
Join Date: Mar 2004
Location: Prestbury SK10
Services: 200Mb,TV FH V6 and Phone
Posts: 714
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Re: NTL SMTP dead again
Well problem "solved", I just rang NTL fault reporting and a recorded message says "fault for sending emails". QED, if only they would just put the fault on the server status for everybody to view.
Update: Just come on to the server status page.
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