Norton Liveupdate help needed
19-08-2003, 09:41
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#1
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Inactive
Join Date: Jul 2003
Posts: 123
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Norton Liveupdate help needed
Can someone give me help in setting up Norton liveupdate.
I currently connect via NTL set top box/LAN/NAT router.My operating system is Win. XP Pro, previously I had Win 98, and I managed to configure Liveupdate to automatically get updates and DAT files.
However with my current config, no joy!
Any tips greatly appreciated 
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19-08-2003, 09:45
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#2
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Inactive
Join Date: Jun 2003
Location: NW UK
Posts: 3,546
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I assume the machine can browse the net no problem?
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19-08-2003, 09:59
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#3
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Inactive
Join Date: Jul 2003
Posts: 123
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Thanks Lord,
Yeah I am browsing no prob.
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19-08-2003, 10:01
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#4
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Inactive
Join Date: Jun 2003
Location: Surrey
Age: 59
Services: Virgin stuff
Posts: 6,407
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I thought it was an option in the settings bit, off by default.
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19-08-2003, 10:07
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#5
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Inactive
Join Date: Jul 2003
Posts: 123
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I have tried setting to Interactive or Express mode, but in neither connect automatically??
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19-08-2003, 10:11
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#6
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Inactive
Join Date: Jun 2003
Location: Hertfordshire
Age: 43
Posts: 601
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If you running your connection and its is working ok for browsing I would of thought this could be a possible router problem (port forwarding?)
Are you able to update manually ?
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19-08-2003, 10:14
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#7
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Inactive
Join Date: Jul 2003
Posts: 123
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I thought that might be the problem, so how do i find out which port Liveupdate is using??
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19-08-2003, 10:17
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#8
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Inactive
Join Date: Jun 2003
Location: Warrington ntl:81304 Altitude: 12m (and falling)
Posts: 4,499
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Live Update --> Configure
Check all the tabs (FTP etc) and make sure they all have 'use my Internet options' set and not the customised one.
I run Live Update thru a router with no probs.
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19-08-2003, 10:22
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#9
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Inactive
Join Date: Jul 2003
Posts: 123
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Thanks Altis,
I have set Liveupdate to Express mode and I checked FTP,HTTP,ISP and they are all using my I.E settings?
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19-08-2003, 10:34
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#10
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Inactive
Join Date: Jun 2003
Location: Warrington ntl:81304 Altitude: 12m (and falling)
Posts: 4,499
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I use Interactive Mode, but I can't see that that should make a difference.
Can you FTP to/from another site successfully?
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19-08-2003, 10:39
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#11
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Inactive
Join Date: Jul 2003
Posts: 123
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Yeah I grabbed something off FTP yesterday,I am just looking at scheduling in the control panel.
It says Norton Netdetect could not start??
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19-08-2003, 10:56
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#12
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Inactive
Join Date: Jun 2003
Location: Warrington ntl:81304 Altitude: 12m (and falling)
Posts: 4,499
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Sorry, I can't think of anything better than uninstall NU and reinstall it again.
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19-08-2003, 11:01
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#13
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Inactive
Join Date: Jul 2003
Posts: 123
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Thanks for your time.
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20-08-2003, 00:36
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#14
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Inactive
Join Date: Jun 2003
Location: NW UK
Posts: 3,546
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does LiveUpdate work when you start it manually?
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20-08-2003, 07:07
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#15
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Inactive
Join Date: Jun 2003
Posts: 6,064
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Tell me if I'mbeing too basic, but ahve you opened nortons options, selected Liveupdate on the left and ticked 'enable automatic live update'? 
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