18-08-2004, 22:34
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#1
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Inactive
Join Date: Jul 2003
Services: 10meg
Posts: 371
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user name and password
Strange e-mail from ntl this morning. They sent me my user id and password "as requested". I did not request this info. Ideas anyone as to why this happened?
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18-08-2004, 22:37
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#2
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Inactive
Join Date: Jun 2003
Services: The wonders of Sky TV BT line and Aquiss.net ADSL cable dies on 5th RIP VM.
Posts: 4,004
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Re: user name and password
someone must have been trying to access your emails and used the lost password link. As always this goes to the email addy you have forgotten the password for.  so you still have to phone them for it..
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18-08-2004, 23:31
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#3
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Inactive
Join Date: Feb 2004
Posts: 67
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Re: user name and password
Quote:
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Originally Posted by hoggyspuds
Strange e-mail from ntl this morning. They sent me my user id and password "as requested". I did not request this info. Ideas anyone as to why this happened?
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was it the correct details?
as i may have an answer for that
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18-08-2004, 23:36
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#4
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Inactive
Join Date: Jul 2003
Services: 10meg
Posts: 371
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Re: user name and password
Quote:
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Originally Posted by Green Hornet
was it the correct details?
as i may have an answer for that
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yes...details were correct
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20-08-2004, 18:19
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#5
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Inactive
Join Date: Mar 2004
Posts: 380
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Re: user name and password
i got this from o2...it said here is your password as requested...your new username was sent out in a previous e-mail....what am i supposed to do..i never got that e-mail :O
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20-08-2004, 19:55
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#6
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Inactive
Join Date: Jun 2003
Services: The wonders of Sky TV BT line and Aquiss.net ADSL cable dies on 5th RIP VM.
Posts: 4,004
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Re: user name and password
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Originally Posted by ntlrocks
i got this from o2...it said here is your password as requested...your new username was sent out in a previous e-mail....what am i supposed to do..i never got that e-mail :O
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Contact them and explain you havent had the username.
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20-08-2004, 20:22
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#7
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cf.mega poster
Join Date: Nov 2003
Location: Reading
Age: 42
Services: Virgin Media Broadband Size M
Posts: 6,546
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Re: user name and password
Quote:
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Originally Posted by ntlrocks
i got this from o2...it said here is your password as requested...your new username was sent out in a previous e-mail....what am i supposed to do..i never got that e-mail :O
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when o2 did this to me, they didn't change the username, so it will probably be the same...
with o2 if you can't login to their site you can't contact them online... and i would definately recommend not bothering to ring them... 50p per minute for the worst customer service i have ever experienced!
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20-08-2004, 20:23
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#8
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cf.mega poster
Join Date: Jul 2004
Location: chavvy Nottingham
Age: 42
Services: Freeview, Sky+, 100 Mb/s VM BB, mega i7 PC, iPhone 13, Macbook Air
Posts: 7,489
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Re: user name and password
You can contact them online, I did it...???
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20-08-2004, 20:25
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#9
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cf.mega poster
Join Date: Nov 2003
Location: Reading
Age: 42
Services: Virgin Media Broadband Size M
Posts: 6,546
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Re: user name and password
Quote:
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Originally Posted by nffc
You can contact them online, I did it...???
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you can yes... but the only way i could find of doing it was logging into their site... and without the username.........
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20-08-2004, 20:26
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#10
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cf.mega poster
Join Date: Jul 2004
Location: chavvy Nottingham
Age: 42
Services: Freeview, Sky+, 100 Mb/s VM BB, mega i7 PC, iPhone 13, Macbook Air
Posts: 7,489
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Re: user name and password
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Originally Posted by monkeybreath
you can yes... but the only way i could find of doing it was logging into their site... and without the username.........
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No, you just pretend you've forgotten it.
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