Help - internet novice

[Jayne Kimber]

I have just got connected to bb yesterday after 2 and a half weeks of nightmares and not being that IT orientated i need some help!

When i registered i got an email address that didn't even spell my name correctly but was told that i could goto options and create another one with a new password. I did this and was happy with my new address but now have no idea how i veiw messages or even login as if i try to login on the main NTLworld homepage it reckons the account is invalid! I'm either being thick or just plain stupid but could anyone enlighten me?

thanks, PS does enyone elses connection keep going off tonght?

did you used the NTL install CD? And are you going to be using Outlook Express to view your e-mails?


where in the country are you?

[Jayne Kimber]

Hi, no i didn't use the install CD, tech support told me not to and they just talked me through it and yes outlook is exactly what i want to use to view my mails but don't know how to do that either.....

[greencreeper]

NTL webmail is here: http://webmail.ntlworld.com/
Email management options are here: http://www.ntlworld.com/help/custome...ilOptions.html

Looks at the section on mail settings on this page

http://www.ntlworld.com/help/windowsxp/dialup.htm

I think what Jayne needs lads is a hand to hold and some patient step by step instructions.

I wonder where Paul is?


Incog.

[greencreeper]

Originally Posted by Incognitas

I think what Jayne needs lads is a hand to hold and some patient step by step instructions.

I know but I'm not an Outlook Express user anymore so I'm not much help. Best I can do is point in the direction of the email related webpages.

Originally Posted by Incognitas

I think what Jayne needs lads is a hand to hold and some patient step by step instructions.

I wonder where Paul is?


Incog.

Step by step guide is in here

http://www.ntlworld.com/help/windowsxp/dialup.htm

and i use Outlook Express

[Jayne Kimber]

Thankyou incog! you hit the nail right on the head.... I'm just more confused now LOL

jayne go look in you PM's. The flashing red box at the top right of this screen

[Jayne Kimber]

Originally Posted by gary_580

jayne go look in you PM's. The flashing red box at the top right of this screen

mmmm flashing red box???? don't have one??

should do

You need your username and password, in order to complete the mail account set-up

How to configure outlook 6.0 for ntlworld

step 1: Open Outlook Express.

step 2: From the Tools menu, choose Accounts.

step 3: Click the Add button and choose Mail.

step 4: In the Display name field, type your full name.

step 5: Click the Next button.

step 6: In the E-mail address field, type your email address.

step 7: Click the Next button.

step 8: Click the down arrow on the My incoming mail is a ____ server drop-down list and choose POP3.

step 9: In the Incoming mail (POP3, IMAP or HTTP) server field, type the POP3 server for your domain (ie. pop.ntlworld.com).

step 10: In the Outgoing mail (SMTP) server field, type the SMTP server for your domain (ie. smtp.ntlworld.com).

step 11: Click the Next button

step 12: In the Account name field, type your email address

step 13: In the Password field, type your password

step 14: Check the box next to Remember password if you wish to save your password

step 15: Click the Next button

step 16: Click the Finish button.

step 17: Click the Close button.

You have successfully configured Outlook Express 6.0 for ntlworld email

Originally Posted by Jayne Kimber

mmmm flashing red box???? don't have one??

scroll to the top of the page to where it says welcome Jayne Kimber.It should be flashing red 'cos you have been sent a private message.

Originally Posted by Incognitas

scroll to the top of the page to where it says welcome Jayne Kimber.It should be flashing red 'cos you have been sent a private message.

Tis ok, she has replied now