Help - internet novice
 

I have just got connected to bb yesterday after 2 and a half weeks of nightmares and not being that IT orientated i need some help! :erm:

When i registered i got an email address that didn't even spell my name correctly but was told that i could goto options and create another one with a new password. I did this and was happy with my new address but now have no idea how i veiw messages or even login as if i try to login on the main NTLworld homepage it reckons the account is invalid! I'm either being thick or just plain stupid but could anyone enlighten me? :dunce:

thanks, PS does enyone elses connection keep going off tonght?

Re: Help - internet novice
 

did you used the NTL install CD? And are you going to be using Outlook Express to view your e-mails?


where in the country are you?

Re: Help - internet novice
 

Hi, no i didn't use the install CD, tech support told me not to and they just talked me through it and yes outlook is exactly what i want to use to view my mails but don't know how to do that either.....

Re: Help - internet novice
 

NTL webmail is here: http://webmail.ntlworld.com/
Email management options are here: http://www.ntlworld.com/help/custome...ilOptions.html

Re: Help - internet novice
 

Looks at the section on mail settings on this page

http://www.ntlworld.com/help/windowsxp/dialup.htm

Re: Help - internet novice
 

I think what Jayne needs lads is a hand to hold and some patient step by step instructions.

I wonder where Paul is?


Incog. :)

Re: Help - internet novice
 

I know but I'm not an Outlook Express user anymore so I'm not much help. Best I can do is point in the direction of the email related webpages.

Re: Help - internet novice
 

Step by step guide is in here

http://www.ntlworld.com/help/windowsxp/dialup.htm

and i use Outlook Express

Re: Help - internet novice
 

Thankyou incog! you hit the nail right on the head.... I'm just more confused now LOL:D

Re: Help - internet novice
 

jayne go look in you PM's. The flashing red box at the top right of this screen

Re: Help - internet novice
 

mmmm flashing red box???? don't have one??

Re: Help - internet novice
 

should do

Re: Help - internet novice
 

You need your username and password, in order to complete the mail account set-up

How to configure outlook 6.0 for ntlworld

step 1: Open Outlook Express.

step 2: From the Tools menu, choose Accounts.

step 3: Click the Add button and choose Mail.

step 4: In the Display name field, type your full name.

step 5: Click the Next button.

step 6: In the E-mail address field, type your email address.

step 7: Click the Next button.

step 8: Click the down arrow on the My incoming mail is a ____ server drop-down list and choose POP3.

step 9: In the Incoming mail (POP3, IMAP or HTTP) server field, type the POP3 server for your domain (ie. pop.ntlworld.com).

step 10: In the Outgoing mail (SMTP) server field, type the SMTP server for your domain (ie. smtp.ntlworld.com).

step 11: Click the Next button

step 12: In the Account name field, type your email address

step 13: In the Password field, type your password

step 14: Check the box next to Remember password if you wish to save your password

step 15: Click the Next button

step 16: Click the Finish button.

step 17: Click the Close button.

You have successfully configured Outlook Express 6.0 for ntlworld email

Re: Help - internet novice
 

scroll to the top of the page to where it says welcome Jayne Kimber.It should be flashing red 'cos you have been sent a private message.

Re: Help - internet novice
 

Tis ok, she has replied now