£100 or over and your down? why????
18-02-2004, 10:36
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#1
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Inactive
Join Date: Nov 2003
Location: poole, Dorset
Age: 54
Services: ntl broadband 2mb
sports and movies collection
& virgin mobile user
Posts: 123
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£100 or over and your down? why????
Hi i am just wondering why for so long NTL has set our limit at £100 does it stay this long for ever or does it go up even by a few quid and if one (me( wanted to make it say £125 ? how would I or is this a no hope case, apart from this ntl are not too bad pritty good service when they sort out the right hand talks to their left hand thing i suppose ok.
have a good day all
simon
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18-02-2004, 10:40
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#2
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Guest
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Re: £100 or over and your down? why????
limit to what? when this limit (what ever it is) is reached what happens?
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18-02-2004, 10:52
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#3
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Inactive
Join Date: Oct 2003
Location: East Midlands
Age: 48
Services: Rural BB - Radio Link via Virgin Fibre
Posts: 2,947
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Re: £100 or over and your down? why????
sounds to me like you've confused the 1gig a day bandwidth limit with some kind of billing option
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18-02-2004, 11:31
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#4
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Inactive
Join Date: Jun 2003
Location: Toronto, Canada
Services: Beanfield 50/50 FTTH and iPTV
Posts: 1,756
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Re: £100 or over and your down? why????
Hi Simon,
i think I know what you are talking about, but such a specialised matter as this you would need to call ntl for. We have no real knowledge of their credit scoring processes, so you'd have to speak to someone who did. Give them a call, 0800 052 2000, and tell them you would like the limit increased.
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18-02-2004, 11:51
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#5
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Inactive
Join Date: Jun 2003
Location: Knebworth
Age: 72
Posts: 1,816
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Re: £100 or over and your down? why????
From talking to a few people that had this limit applied the process is one whereby those who might not otherwise have been approved are able to gain an account and the limit is normally removed after a short period of you demonstrating the account is working correctly. (3 months or so in the examples I have seen but the period may be linked to the specific reason a restricted value account was used.)
This may well also be a regional thing though so as Neil says the best bet is to talk to Customer Services for a difinative answer in your particular case.
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18-02-2004, 12:28
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#6
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Inactive
Join Date: Jun 2003
Location: Toronto, Canada
Services: Beanfield 50/50 FTTH and iPTV
Posts: 1,756
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Re: £100 or over and your down? why????
Quote:
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Originally Posted by Sociable
so as Neil says
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18-02-2004, 13:50
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#7
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Inactive
Join Date: Jun 2003
Location: Knebworth
Age: 72
Posts: 1,816
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Re: £100 or over and your down? why????
Quote:
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Originally Posted by Keyser
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LMAO Sorry pain meds making my eyes see things. 
My posts should carry a health warning for the next few days I think LOL
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18-02-2004, 16:02
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#8
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Inactive
Join Date: Nov 2003
Location: poole, Dorset
Age: 54
Services: ntl broadband 2mb
sports and movies collection
& virgin mobile user
Posts: 123
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Re: £100 or over and your down? why????
thanks keyser thats answered my question i will call CS soon ok as getting
graded is becomming annoying etc.. but cheers
Quote:
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Originally Posted by Keyser
Hi Simon,
i think I know what you are talking about, but such a specialised matter as this you would need to call ntl for. We have no real knowledge of their credit scoring processes, so you'd have to speak to someone who did. Give them a call, 0800 052 2000, and tell them you would like the limit increased.
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