Bad Connections ?

Druchii · 01-04-2006, 11:16

Ok, after booting my PC up this morning i've noticed my internet it extremely slow at loading any website. so, i decided to traceroute the bbc webite.
The results shocked me. Look at all the dropped connections here.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\X>tracert bbc.co.uk

Tracing route to bbc.co.uk [212.58.224.131]
over a maximum of 30 hops:

1 24 ms 2 ms <1 ms 192.168.1.1
2 10 ms 10 ms 11 ms 10.156.64.1
3 18 ms 10 ms 10 ms pc-62-30-252-225-ro.blueyonder.co.uk [62.30.252.
225]
4 25 ms 17 ms 18 ms pc-62-30-252-81-ro.blueyonder.co.uk [62.30.252.8
1]
5 20 ms * 18 ms pc-62-30-252-53-ro.blueyonder.co.uk [62.30.252.5
3]
6 20 ms 20 ms 18 ms pc-62-30-252-14-ro.blueyonder.co.uk [62.30.252.1
4]
7 22 ms * 83 ms 194.117.136.166
8 * 79 ms 19 ms 194.117.136.173
9 * 21 ms * 194.117.136.146
10 64 ms * 56 ms 194.117.148.171
11 39 ms 22 ms * 212.58.238.153
12 16 ms * * rdirwww-vip.thdo.bbc.co.uk [212.58.224.131]
13 98 ms 17 ms * rdirwww-vip.thdo.bbc.co.uk [212.58.224.131]
14 * 51 ms * rdirwww-vip.thdo.bbc.co.uk [212.58.224.131]
15 52 ms 17 ms 20 ms rdirwww-vip.thdo.bbc.co.uk [212.58.224.131]

Trace complete.

Now, can anyone tell me if thats normal ? cos it certainly doesn't look it.

Graham M · 01-04-2006, 11:18

Nope, looks like packet loss to me though I could be wrong.

---------- Post added at 10:18 ---------- Previous post was at 10:17 ----------

Can you do

ping /t www.bbc.co.uk

on the command prompt and leave it for half an hour and when you get bored, come back and do ctrl+c to stop it and see what the average ping and packet loss figures are like.

Druchii · 01-04-2006, 11:31

Actually, i just rebooted my modem 3 times in a row along with my router. Seems to have done the trick.

I'll do it nonetheless, should be fun to see what it's like

Thanks for the correct diagnosis there Zeph.

MattJones2k6 · 01-04-2006, 11:35

Mine was quite healthy

Tracing route to www.bbc.net.uk [212.58.224.118]

over a maximum of 30 hops:

1 10 ms 12 ms 8 ms 10.217.208.1

2 8 ms 12 ms 8 ms swan-t2cam1-b-v110.inet.ntl.com [80.0.254.173]

3 8 ms 10 ms 7 ms swan-t2core-b-ge-wan61.inet.ntl.com [213.105.225.145]

4 12 ms 11 ms 11 ms win-bb-b-so-220-0.inet.ntl.com [62.253.187.241]

5 10 ms 12 ms 12 ms win-bb-a-ae0-0.inet.ntl.com [213.105.172.161]

6 14 ms 13 ms 13 ms gfd-bb-b-so-500-0.inet.ntl.com [213.105.172.130]

NTL > *

Graham M · 01-04-2006, 11:36

1 4 ms <1 ms <1 ms 192.168.2.1
2 18 ms 8 ms 6 ms 10.115.64.1
3 19 ms 20 ms 9 ms pool-t2cam1-a-ge93.inet.ntl.com [80.5.168.5]
4 20 ms 14 ms 22 ms sot3-t2core-a-ge-wan63.inet.ntl.com [80.4.225.9]

5 19 ms 52 ms 13 ms win-bb-a-so-020-0.inet.ntl.com [62.253.185.49]
6 15 ms 11 ms 11 ms gfd-bb-b-so-500-0.inet.ntl.com [213.105.172.130]

7 12 ms 18 ms 19 ms redb-ic-1-as0-0.inet.ntl.com [213.105.174.138]
8 11 ms 16 ms 12 ms 212.58.238.189
9 34 ms 13 ms 13 ms 212.58.238.133
10 21 ms 17 ms 20 ms www51.thdo.bbc.co.uk [212.58.224.88]

Normal here

Druchii · 01-04-2006, 11:44

Ok, this os over about 10mins, not long i know, but its apparant Time Outs keep occuring.

(attached)

Graham M · 01-04-2006, 11:46

7% Packet Loss according to that small sample. If there's more than one person having problems, perhaps its maintenance work or an area fault, maybe phone CS?

Druchii · 01-04-2006, 12:00

Quote:

Originally Posted by Zeph

7% Packet Loss according to that small sample. If there's more than one person having problems, perhaps its maintenance work or an area fault, maybe phone CS?

I'll try and get in touch with the bloke down the road, same channel and everything.
Mind you i doubt he's in, probably at the pub by now

---------- Post added at 11:00 ---------- Previous post was at 10:54 ----------

Just done a speed test, seems like an issue as i pay for 4Mb

Sat, 01 Apr 2006 09:59:31 GMT

1st 512K took 4312 ms = 118.7 KB/sec, approx 978 Kbps, 0.96 Mbps
2nd 512K took 4531 ms = 113 KB/sec, approx 931 Kbps, 0.91 Mbps
3rd 512K took 4266 ms = 120 KB/sec, approx 989 Kbps, 0.97 Mbps
4th 512K took 12875 ms = 39.8 KB/sec, approx 328 Kbps, 0.32 Mbps

Overall Average Speed = approx 807 Kbps, 0.79 Mbps

hoofner · 03-04-2006, 11:52

Is your router wireless?

Druchii · 03-04-2006, 16:06

Quote:

Originally Posted by hoofner

Is your router wireless?

Yes it is, and i've tried without it, same results.
I've tried different channels, etc. To no avail.

Recently just general page loading has slowed down alot as well.

EDIT: Speedtest Results (had to try three times to get the page to load.)
Mon, 03 Apr 2006 13:29:45 GMT

1st 512K took 6234 ms = 82.1 KB/sec, approx 677 Kbps, 0.66 Mbps
2nd 512K took 5797 ms = 88.3 KB/sec, approx 728 Kbps, 0.71 Mbps
3rd 512K took 6985 ms = 73.3 KB/sec, approx 604 Kbps, 0.59 Mbps
4th 512K took 5765 ms = 88.8 KB/sec, approx 732 Kbps, 0.71 Mbps

Overall Average Speed = approx 685 Kbps, 0.67 MbpsAnd a traceroute to BBC.co.uk -

Tracing route to bbc.co.uk [212.58.224.131]
over a maximum of 30 hops:

1 <1 ms 4 ms 1 ms 192.168.1.1
2 38 ms 18 ms * 10.156.64.1
3 11 ms 10 ms 10 ms pc-62-30-252-225-ro.blueyonder.co.uk [62.30.252.
225]
4 19 ms 22 ms 18 ms pc-62-30-252-81-ro.blueyonder.co.uk [62.30.252.8
1]
5 33 ms 19 ms 19 ms pc-62-30-252-53-ro.blueyonder.co.uk [62.30.252.5
3]
6 16 ms 19 ms 17 ms pc-62-30-252-14-ro.blueyonder.co.uk [62.30.252.1
4]
7 22 ms 17 ms * 194.117.136.166
8 192 ms 184 ms * 194.117.136.173
9 19 ms 20 ms * 194.117.136.146
10 18 ms 18 ms * 194.117.148.171
11 23 ms * * 212.58.238.153
12 * * 19 ms rdirwww-vip.thdo.bbc.co.uk [212.58.224.131]

Trace complete.

I'm actually going to keep trying a continous ping for the next half hour to bbc.co.uk. To see if packet loss is a major issue

---------- Post added at 15:06 ---------- Previous post was at 14:26 ----------

Ok, excuse the following language - HOLY F$%^

Here's my 30minute log of pinging bbc.co.uk
You'll notice alot of things "Timed out"

Druchii · 06-04-2006, 12:25

Ok, an engineer has been out to see to my connection today, after some umming and ahhing, a swapped modem, and his est modem, he blames the wireless. Sad thing is i came straight upstairs and all of a sudden no apparant packet loss, and i actually have a 4Mb connection again. Weird.

So, no fixing took place, yet it was fixed. Anyway, good Technical Support if you ask me

Druchii · 07-04-2006, 03:28

On a furthur not eof business, it was interesting to see that the UBR at Doncaster is actually being upgraded tonight, do you reckon it could resolve my isuuse a little more? and maybe even let me have my 4Mb speeds more consistently?

What do they normally do when upgrading a UBR?