Bad Connections ?
 

Ok, after booting my PC up this morning i've noticed my internet it extremely slow at loading any website. so, i decided to traceroute the bbc webite.
The results shocked me. Look at all the dropped connections here.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\X>tracert bbc.co.uk

Tracing route to bbc.co.uk [212.58.224.131]
over a maximum of 30 hops:

1 24 ms 2 ms <1 ms 192.168.1.1
2 10 ms 10 ms 11 ms 10.156.64.1
3 18 ms 10 ms 10 ms pc-62-30-252-225-ro.blueyonder.co.uk [62.30.252.
225]
4 25 ms 17 ms 18 ms pc-62-30-252-81-ro.blueyonder.co.uk [62.30.252.8
1]
5 20 ms * 18 ms pc-62-30-252-53-ro.blueyonder.co.uk [62.30.252.5
3]
6 20 ms 20 ms 18 ms pc-62-30-252-14-ro.blueyonder.co.uk [62.30.252.1
4]
7 22 ms * 83 ms 194.117.136.166
8 * 79 ms 19 ms 194.117.136.173
9 * 21 ms * 194.117.136.146
10 64 ms * 56 ms 194.117.148.171
11 39 ms 22 ms * 212.58.238.153
12 16 ms * * rdirwww-vip.thdo.bbc.co.uk [212.58.224.131]
13 98 ms 17 ms * rdirwww-vip.thdo.bbc.co.uk [212.58.224.131]
14 * 51 ms * rdirwww-vip.thdo.bbc.co.uk [212.58.224.131]
15 52 ms 17 ms 20 ms rdirwww-vip.thdo.bbc.co.uk [212.58.224.131]

Trace complete.

Now, can anyone tell me if thats normal ? cos it certainly doesn't look it.

Re: Bad Connections ?
 

Nope, looks like packet loss to me though I could be wrong.

---------- Post added at 10:18 ---------- Previous post was at 10:17 ----------

Can you do

ping /t www.bbc.co.uk

on the command prompt and leave it for half an hour and when you get bored, come back and do ctrl+c to stop it and see what the average ping and packet loss figures are like.

Re: Bad Connections ?
 

Actually, i just rebooted my modem 3 times in a row along with my router. Seems to have done the trick.

I'll do it nonetheless, should be fun to see what it's like ;)
Thanks for the correct diagnosis there Zeph.

Re: Bad Connections ?
 

Mine was quite healthy :)
Tracing route to www.bbc.net.uk [212.58.224.118]

over a maximum of 30 hops:



1 10 ms 12 ms 8 ms 10.217.208.1

2 8 ms 12 ms 8 ms swan-t2cam1-b-v110.inet.ntl.com [80.0.254.173]

3 8 ms 10 ms 7 ms swan-t2core-b-ge-wan61.inet.ntl.com [213.105.225.145]

4 12 ms 11 ms 11 ms win-bb-b-so-220-0.inet.ntl.com [62.253.187.241]

5 10 ms 12 ms 12 ms win-bb-a-ae0-0.inet.ntl.com [213.105.172.161]

6 14 ms 13 ms 13 ms gfd-bb-b-so-500-0.inet.ntl.com [213.105.172.130]

NTL > *

Re: Bad Connections ?
 

1 4 ms <1 ms <1 ms 192.168.2.1
2 18 ms 8 ms 6 ms 10.115.64.1
3 19 ms 20 ms 9 ms pool-t2cam1-a-ge93.inet.ntl.com [80.5.168.5]
4 20 ms 14 ms 22 ms sot3-t2core-a-ge-wan63.inet.ntl.com [80.4.225.9]

5 19 ms 52 ms 13 ms win-bb-a-so-020-0.inet.ntl.com [62.253.185.49]
6 15 ms 11 ms 11 ms gfd-bb-b-so-500-0.inet.ntl.com [213.105.172.130]

7 12 ms 18 ms 19 ms redb-ic-1-as0-0.inet.ntl.com [213.105.174.138]
8 11 ms 16 ms 12 ms 212.58.238.189
9 34 ms 13 ms 13 ms 212.58.238.133
10 21 ms 17 ms 20 ms www51.thdo.bbc.co.uk [212.58.224.88]

Normal here

Re: Bad Connections ?
 

Ok, this os over about 10mins, not long i know, but its apparant Time Outs keep occuring.

(attached)

Re: Bad Connections ?
 

7% Packet Loss according to that small sample. If there's more than one person having problems, perhaps its maintenance work or an area fault, maybe phone CS?

Re: Bad Connections ?
 

I'll try and get in touch with the bloke down the road, same channel and everything.
Mind you i doubt he's in, probably at the pub by now ;)

---------- Post added at 11:00 ---------- Previous post was at 10:54 ----------

Just done a speed test, seems like an issue as i pay for 4Mb ;)
Sat, 01 Apr 2006 09:59:31 GMT

1st 512K took 4312 ms = 118.7 KB/sec, approx 978 Kbps, 0.96 Mbps
2nd 512K took 4531 ms = 113 KB/sec, approx 931 Kbps, 0.91 Mbps
3rd 512K took 4266 ms = 120 KB/sec, approx 989 Kbps, 0.97 Mbps
4th 512K took 12875 ms = 39.8 KB/sec, approx 328 Kbps, 0.32 Mbps

Overall Average Speed = approx 807 Kbps, 0.79 Mbps

Re: Bad Connections ?
 

Is your router wireless?

Re: Bad Connections ?
 

Yes it is, and i've tried without it, same results.
I've tried different channels, etc. To no avail.

Recently just general page loading has slowed down alot as well.

EDIT: Speedtest Results (had to try three times to get the page to load.)
Mon, 03 Apr 2006 13:29:45 GMT

1st 512K took 6234 ms = 82.1 KB/sec, approx 677 Kbps, 0.66 Mbps
2nd 512K took 5797 ms = 88.3 KB/sec, approx 728 Kbps, 0.71 Mbps
3rd 512K took 6985 ms = 73.3 KB/sec, approx 604 Kbps, 0.59 Mbps
4th 512K took 5765 ms = 88.8 KB/sec, approx 732 Kbps, 0.71 Mbps

Overall Average Speed = approx 685 Kbps, 0.67 MbpsAnd a traceroute to BBC.co.uk -

Tracing route to bbc.co.uk [212.58.224.131]
over a maximum of 30 hops:

1 <1 ms 4 ms 1 ms 192.168.1.1
2 38 ms 18 ms * 10.156.64.1
3 11 ms 10 ms 10 ms pc-62-30-252-225-ro.blueyonder.co.uk [62.30.252.
225]
4 19 ms 22 ms 18 ms pc-62-30-252-81-ro.blueyonder.co.uk [62.30.252.8
1]
5 33 ms 19 ms 19 ms pc-62-30-252-53-ro.blueyonder.co.uk [62.30.252.5
3]
6 16 ms 19 ms 17 ms pc-62-30-252-14-ro.blueyonder.co.uk [62.30.252.1
4]
7 22 ms 17 ms * 194.117.136.166
8 192 ms 184 ms * 194.117.136.173
9 19 ms 20 ms * 194.117.136.146
10 18 ms 18 ms * 194.117.148.171
11 23 ms * * 212.58.238.153
12 * * 19 ms rdirwww-vip.thdo.bbc.co.uk [212.58.224.131]

Trace complete.

I'm actually going to keep trying a continous ping for the next half hour to bbc.co.uk. To see if packet loss is a major issue

---------- Post added at 15:06 ---------- Previous post was at 14:26 ----------

Ok, excuse the following language - HOLY F$%^

Here's my 30minute log of pinging bbc.co.uk
You'll notice alot of things "Timed out"

Re: Bad Connections ?
 

Ok, an engineer has been out to see to my connection today, after some umming and ahhing, a swapped modem, and his est modem, he blames the wireless. Sad thing is i came straight upstairs and all of a sudden no apparant packet loss, and i actually have a 4Mb connection again. Weird.

So, no fixing took place, yet it was fixed. Anyway, good Technical Support if you ask me :)

Re: Bad Connections ?
 

On a furthur not eof business, it was interesting to see that the UBR at Doncaster is actually being upgraded tonight, do you reckon it could resolve my isuuse a little more? and maybe even let me have my 4Mb speeds more consistently?

What do they normally do when upgrading a UBR?