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I'm having trouble logging into webmail via firefox (works in IE)
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Old 21-08-2015, 15:07   #1
sgtsixpack
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I'm having trouble logging into webmail via firefox (works in IE)

I read a page about not using an old bookmark to log into webmail. So I changed my bookmark to virginmedia homepage, but while it works in IE, it doesn't in firefox. I can't see no script blocking anything, I thought it was because they were updating the email. I haven't logged into it for serveral days.

I checked the status and it said no email problems which irritated me. Any suggestions?
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Old 21-08-2015, 16:44   #2
Bofrok
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Re: I'm having trouble logging into webmail via firefox (works in IE)

No problem for me using Firefox - I'm using mail.blueyonder.co.uk to log in but have no problem from the homepage link either.

Perhaps try clearing your cache and cookies?
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Old 21-08-2015, 19:15   #3
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Re: I'm having trouble logging into webmail via firefox (works in IE)

Thanks for the tip, I made a second pass (already thought I cleared them before I posted) with the cookies and found some in firefox using search for cookies & cookies to keep in ccleaner. Now its working.
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Old 23-08-2015, 09:46   #4
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Re: I'm having trouble logging into webmail via firefox (works in IE)

Good to know it worked. Ccleaner comes in really useful, it's amazing just how much gets left behind when you clear your history.
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