Swiss rail - not quite as perfect as we thought
04-02-2013, 13:55
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#1
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Inactive
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Swiss rail - not quite as perfect as we thought
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The Swiss have long been proud of their railways but a new, strict ticketing policy is turning the love affair sour
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http://www.bbc.co.uk/news/magazine-21294241
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The good people there tell me the formal payment for my ticket from my credit card company arrived four minutes after my train left the station. That means, they say, that I bought my ticket on the train - and that is not allowed.
Together with the letter was a fine for 190 francs (£133, $210). In vain do I protest that the policy of abolishing ticket sales on trains surely cannot be taken that far? In vain do I point to the broken ticket machine and my paid-for ticket, valid only on that day, for that journey?
And in vain are the protests of the 750 other passengers across Switzerland receiving similar fines every single day.
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04-02-2013, 14:21
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#2
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cf.mega poster
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Re: Swiss rail - not quite as perfect as we thought
The right country to come out with such a cuckoo policy.
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04-02-2013, 14:27
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#3
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Join Date: Jun 2003
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Re: Swiss rail - not quite as perfect as we thought
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The good people there tell me the formal payment for my ticket from my credit card company arrived four minutes after my train left the station. That means, they say, that I bought my ticket on the train - and that is not allowed.
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How petty. Having said that, it'll be interesting to see how the courts interpret it. After all, it could be argued that if the customer had no way on the train to buy something with his credit card, there is no physical way he could initiate the transaction to buy the ticket.
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04-02-2013, 15:30
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#4
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Re: Swiss rail - not quite as perfect as we thought
Broken ticket machines? No ticket office/staff? Inflexible 'jobsworth' rules?
Thought that sort of thing only happened here... 
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04-02-2013, 20:53
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#5
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Inactive
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Location: Brighton
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Re: Swiss rail - not quite as perfect as we thought
Quote:
Originally Posted by Stuart
How petty. Having said that, it'll be interesting to see how the courts interpret it. After all, it could be argued that if the customer had no way on the train to buy something with his credit card, there is no physical way he could initiate the transaction to buy the ticket.
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Anything 'could be argued' - it's what Swiss law says on the matter that counts 
Oddly enough, not my area of expertise 
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04-02-2013, 22:12
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#6
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Mum 30/09/20 Dad 08/08/24
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Re: Swiss rail - not quite as perfect as we thought
This program is on Radio 4 at 11am this coming Thursday, I'll be listening.
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04-02-2013, 22:17
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#7
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Inactive
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Re: Swiss rail - not quite as perfect as we thought
I reckon we should send Bob Crow over there to sort things out.
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