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-   -   Swiss rail - not quite as perfect as we thought (https://www.cableforum.uk/board/showthread.php?t=33691858)

Osem 04-02-2013 13:55
Swiss rail - not quite as perfect as we thought
 
Quote:
The Swiss have long been proud of their railways but a new, strict ticketing policy is turning the love affair sour
http://www.bbc.co.uk/news/magazine-21294241

Quote:
The good people there tell me the formal payment for my ticket from my credit card company arrived four minutes after my train left the station. That means, they say, that I bought my ticket on the train - and that is not allowed.

Together with the letter was a fine for 190 francs (£133, $210). In vain do I protest that the policy of abolishing ticket sales on trains surely cannot be taken that far? In vain do I point to the broken ticket machine and my paid-for ticket, valid only on that day, for that journey?

And in vain are the protests of the 750 other passengers across Switzerland receiving similar fines every single day.

Taf 04-02-2013 14:21
Re: Swiss rail - not quite as perfect as we thought
 
The right country to come out with such a cuckoo policy.

Stuart 04-02-2013 14:27
Re: Swiss rail - not quite as perfect as we thought
 
Quote:
The good people there tell me the formal payment for my ticket from my credit card company arrived four minutes after my train left the station. That means, they say, that I bought my ticket on the train - and that is not allowed.
How petty. Having said that, it'll be interesting to see how the courts interpret it. After all, it could be argued that if the customer had no way on the train to buy something with his credit card, there is no physical way he could initiate the transaction to buy the ticket.

Osem 04-02-2013 15:30
Re: Swiss rail - not quite as perfect as we thought
 
Broken ticket machines? No ticket office/staff? Inflexible 'jobsworth' rules?

Thought that sort of thing only happened here... :D

cookie_365 04-02-2013 20:53
Re: Swiss rail - not quite as perfect as we thought
 
Quote:
Originally Posted by Stuart (Post 35531734)
How petty. Having said that, it'll be interesting to see how the courts interpret it. After all, it could be argued that if the customer had no way on the train to buy something with his credit card, there is no physical way he could initiate the transaction to buy the ticket.
Anything 'could be argued' - it's what Swiss law says on the matter that counts ;)

Oddly enough, not my area of expertise :dunce:

Hom3r 04-02-2013 22:12
Re: Swiss rail - not quite as perfect as we thought
 
This program is on Radio 4 at 11am this coming Thursday, I'll be listening.

Osem 04-02-2013 22:17
Re: Swiss rail - not quite as perfect as we thought
 
I reckon we should send Bob Crow over there to sort things out. :D


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