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When will VM send me a jiffy bag to return my items?
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Old 04-11-2010, 12:38   #1
jonboy080269
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When will VM send me a jiffy bag to return my items?

I left virgin media ealier this year - June to be precise and I am left with:

1 * Cable modem.
1 * standard set top box
1 * hd v+ set top box.

Customer services told me that I will be sent jiffy bags to return all, but so far nothing has materialised.

Ideally if they do not send me any thing I would like to rip the hard disc out of the v+ box and use this in my pc, but I am not wanting to do this if they want the v+ box back.

How long do I need to wait for vm to send me a jiffy bag?
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Old 04-11-2010, 13:05   #2
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Re: When will VM send me a jiffy bag to return my items?

That'll be one expensive 120gb hard drive if you do, I think it's around £200+ if you don't return the box (and even then, it still remains Virginmedia property).

When I had to send my old modem back, it took them almost 2 months to send anything and then it wasn't a 'jiffy bag', just a large plastic envelope with a prepaid sticker on.
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Old 06-11-2010, 12:21   #3
Mick The Gwailo
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Re: When will VM send me a jiffy bag to return my items?

Quote:
Originally Posted by jonboy080269 View Post
I left virgin media ealier this year - June to be precise and I am left with:

1 * Cable modem.
1 * standard set top box
1 * hd v+ set top box.

Customer services told me that I will be sent jiffy bags to return all, but so far nothing has materialised.

Ideally if they do not send me any thing I would like to rip the hard disc out of the v+ box and use this in my pc, but I am not wanting to do this if they want the v+ box back.

How long do I need to wait for vm to send me a jiffy bag?
I THINK, actually, there is a legal "Time Limit" whereby if you have
requested items be collected, and they do NOT collect, the items
(legally) become yours ?!?
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Old 06-11-2010, 12:27   #4
BenMcr
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Re: When will VM send me a jiffy bag to return my items?

This was discussed elsewhere. http://www.cableforum.co.uk/board/35118412-post19.html
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Old 06-11-2010, 12:28   #5
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Re: When will VM send me a jiffy bag to return my items?

Quote:
Originally Posted by Mick The Gwailo View Post
I THINK, actually, there is a legal "Time Limit" whereby if you have
requested items be collected, and they do NOT collect, the items
(legally) become yours ?!?
6 Months
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