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-   -   When will VM send me a jiffy bag to return my items? (https://www.cableforum.uk/board/showthread.php?t=33671575)

jonboy080269 04-11-2010 12:38

When will VM send me a jiffy bag to return my items?
 
I left virgin media ealier this year - June to be precise and I am left with:

1 * Cable modem.
1 * standard set top box
1 * hd v+ set top box.

Customer services told me that I will be sent jiffy bags to return all, but so far nothing has materialised.

Ideally if they do not send me any thing I would like to rip the hard disc out of the v+ box and use this in my pc, but I am not wanting to do this if they want the v+ box back.

How long do I need to wait for vm to send me a jiffy bag?

v0id 04-11-2010 13:05

Re: When will VM send me a jiffy bag to return my items?
 
That'll be one expensive 120gb hard drive if you do, I think it's around £200+ if you don't return the box (and even then, it still remains Virginmedia property).

When I had to send my old modem back, it took them almost 2 months to send anything and then it wasn't a 'jiffy bag', just a large plastic envelope with a prepaid sticker on.

Mick The Gwailo 06-11-2010 12:21

Re: When will VM send me a jiffy bag to return my items?
 
Quote:

Originally Posted by jonboy080269 (Post 35117657)
I left virgin media ealier this year - June to be precise and I am left with:

1 * Cable modem.
1 * standard set top box
1 * hd v+ set top box.

Customer services told me that I will be sent jiffy bags to return all, but so far nothing has materialised.

Ideally if they do not send me any thing I would like to rip the hard disc out of the v+ box and use this in my pc, but I am not wanting to do this if they want the v+ box back.

How long do I need to wait for vm to send me a jiffy bag?

I THINK, actually, there is a legal "Time Limit" whereby if you have
requested items be collected, and they do NOT collect, the items
(legally) become yours ?!? :)

BenMcr 06-11-2010 12:27

Re: When will VM send me a jiffy bag to return my items?
 
This was discussed elsewhere. http://www.cableforum.co.uk/board/35118412-post19.html

tweedie 06-11-2010 12:28

Re: When will VM send me a jiffy bag to return my items?
 
Quote:

Originally Posted by Mick The Gwailo (Post 35118501)
I THINK, actually, there is a legal "Time Limit" whereby if you have
requested items be collected, and they do NOT collect, the items
(legally) become yours ?!? :)

6 Months


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