Internet downtime if I upgrade?
15-08-2010, 12:58
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#1
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Inactive
Join Date: Aug 2007
Posts: 4
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Internet downtime if I upgrade?
Hey. I am currently on 20MB broadband and have a phone line with Virgin. I was thinking of upgrading to 50mb however I was wondering if there is a downtime when switching from 20-50mb and why. I phoned up to ask but to put it nicely, I could not understand what she was saying to me. She managed to make would and wouldnt sound the same and I hung up feeling even more confused so thought I would ask you guys 
Thanks in advance
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15-08-2010, 13:00
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#2
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Inactive
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Internet downtime if I upgrade?
No there shouldn't be any downtime. The 20Mbit service will continue to work until the engineer confirms he has installed the 50Mbit modem
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15-08-2010, 13:19
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#3
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Inactive
Join Date: May 2010
Services: Plusnet FTTC,
FoxSat HDR for TV,
Vonage VOIP.
Posts: 2,082
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Re: Internet downtime if I upgrade?
Wouldn't they just swap out the modems then and maybe alter something at the cab end? Surely it can't be necessary to re-cable.
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15-08-2010, 13:21
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#4
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Guest
Location: newcastle upon tyne
Services: Sky Q silver bundle
Sky Q 2TB box
Sky Q mini box
Sky fibre unlimited
Sky Talk evenings and week
Posts: n/a
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Re: Internet downtime if I upgrade?
Quote:
Originally Posted by Furio
Hey. I am currently on 20MB broadband and have a phone line with Virgin. I was thinking of upgrading to 50mb however I was wondering if there is a downtime when switching from 20-50mb and why. I phoned up to ask but to put it nicely, I could not understand what she was saying to me. She managed to make would and wouldnt sound the same and I hung up feeling even more confused so thought I would ask you guys
Thanks in advance |
none at all ,when i upgraded from 20-50 meg there was no downtime at all ,no recabeling just a new modem
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15-08-2010, 14:02
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#5
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[CENSORED]
Join Date: Apr 2005
Location: Wolverhampton
Age: 47
Posts: 4,218
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Re: Internet downtime if I upgrade?
Well, there's obviously going be some disruption when the old modem is unplugged and replaced with the new one, and possibly a new IP address
....just in case you operate mail or web servers on your home connection 
__________________
Help save the world from loosers
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15-08-2010, 14:48
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#6
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Inactive
Join Date: Aug 2007
Posts: 4
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Re: Internet downtime if I upgrade?
Thanks for all the comments guys 
I phoned up again, spoke to someone else who confirmed that there wuld be no downtime and booked the instilation. No idea what the woman the first time was on about but good thing you guys are here to help.
Thanks again
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15-08-2010, 15:03
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#7
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Inactive
Join Date: Jun 2006
Location: Cambridge
Services: Sky TV, VM TV, 20meg bb, tel, and a lobster (but the lobster died).
Posts: 4,349
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Re: Internet downtime if I upgrade?
Quote:
Originally Posted by Furio
... I could not understand what she was saying to me. She managed to make would and wouldnt sound the same ...
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Sounds like my wife. 
Just the other day I put up a shiny new bathroom cupboard, and could have sworn she said I wouldn't get in trouble if I didn't clean up the mess.
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15-08-2010, 16:06
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#8
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Inactive
Join Date: May 2010
Services: Plusnet FTTC,
FoxSat HDR for TV,
Vonage VOIP.
Posts: 2,082
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Re: Internet downtime if I upgrade?
Quote:
Originally Posted by TheNorm
Sounds like my wife.
Just the other day I put up a shiny new bathroom cupboard, and could have sworn she said I wouldn't get in trouble if I didn't clean up the mess. |
It's always best to explain carefully that you haven't made the mess - you've just moved it.
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